Rusty Coleman - Work Simulation Expert Email & Phone Number

WHEN YOU HIRE A NEW CUSTOMER SUPPORT REP, SALESPERSON, OR CLAIMS PROCESSOR, YOU ACCEPT THAT SOME WILL FAIL, MAKE MISTAKES, OR FALL SHORT IN THEIR FIRST WEEKS ON THE JOB. Those failures and mistakes are costly – in terms of attrition, corrective action, and additional training for those employees.There’s too much at stake to continue to accept the status quo, especially as remote work becomes more common.Without experiential training, it’s all trial by fire. On-the-job training is really on-the-customer. What if employees had a safer environment to get hands-on experience in the kinds of scenarios they’ll deal with on the job? That’s what we offer at SymTrain.Our online platform makes it easy for employees to truly be prepared for work by performing actual job functions in a safe, simulated environment. Traditional experiential training requires intensive manual effort. Typically, only the largest companies can afford to implement it at scale. SymTrain is cost-effective for any size business and scalable as your headcount grows or shrinks. Assessments and feedback are automated to make the training program fully self-guided. When employees can learn at their own pace, without the fear of reprisal, it actually reduces resource time and cost while increasing engagement and boosting performance for each job function. The result? Improved employee retention and customer satisfaction. It’s a sophisticated system, but it’s simple for you. If you can use Powerpoint you can build a Sym.Ready to see how it works? About Rusty ColemanProfessional software executive with experience at the CEO, President, and Executive VP levels specializing in direct sales and channel development/management, alliance partnerships, professional services, and customer support in the contact center, business intelligence, and enterprise search sectors.Specialties: Raising capital, merger & acquisition, business valuation growth