Ruth Bardsley Email & Phone Number

Remote

• Responsible for Contract Management of Skills Support for the Workforce contacts in Stoke and Staffordshire, Greater Birmingham and Solihull and Black Country.Key Responsibilities:
• Contract management of SSW contracts within 3 sub-regions (including performance and revenue accountability)
• Line Manage performance managers and parttnership co-ordinators, providing direction and support.
• Proactively lead on performance against funding, outcome and quality targets for the… Show more Responsible for Contract Management of Skills Support for the Workforce contacts in Stoke and Staffordshire, Greater.
• Proactively lead on performance against funding, outcome and quality targets for the sub-regions, proactively identifying and addressing contract underperformance
• Performance manage a caseload of sub-contractors across the sub-region.

UK

• As Partnership Manager I manage the relationship with national, regional and local stakeholders and subcontractors within our business area to support future bids and contracts. These include regional/ local DWP, Job.
• Working with Business Development colleagues to develop the Stakeholder… Show more As Partnership Manager I manage the relationship with national, regional and local stakeholders and subcontractors within our business.
• Working with Business Development colleagues to develop the Stakeholder Engagement Strategy and Plan
• Manage Stakeholder Engagement Plan and ensure it is optimally structured, managed and resourced
• Lead & engage in the development of a network for new opportunities and contracts.
• Manage the relationships with the customer, partners and stakeholders in order to anticipate and meet customers’ existing and future needs.

Birmingham, United Kingdom

As Senior Performance Manager, I took the lead role in performance managing a contract in Wales delivering English Language Requirement (speaking and listening skills) to learners assessed at Pre Entry or Entry Level 1. Within my role I was also responsible for managing the relationship with The Department of Work and Pensions and Jobcentre Plus. In.

Birmingham, United Kingdom

• Serco are a Prime Contractor for the DWP Work Programme Contract supporting long term unemployed individuals into sustainable employment.As a Performance Manager for this contract and its pre-decessor (Flexible New.
• Attending strategic national meetings.
• Organising and delivering at Provider Network Events.
• Supporting the development of new processes and collating Management Information.
• Complaint Handling.
• Working alongside colleagues at Jobcentre Plus and DWP.I believe I have good relationships with all my key stakeholders and have an ability to adapt my working style to suit their business needs and personalities. I.

Remote

• Performance Manager of 7 Supply Chain Sub-Contractors and 28 contracts delivering the Skills Support for the Workforce Contract within Local Enterprise Partnerships (LEPs). Key Duties include:
• lead on performance against funding, outcome and quality targets for allocated sub-contractor caseload.
• Build effective relationships, promoting collaborative working and competition to drive performance across the supply chain
• Agree and monitor sub-contractor targets &… Show more Performance Manager of 7 Supply Chain Sub-Contractors and 28 contracts delivering the Skills Support for the Workforce Contract within Local Enterprise Partnerships.
• Agree and monitor sub-contractor targets & KPIs
• Conduct monthly performance review meetings, challenging and supporting sub-contractors, and holding them to account for delivery against targets