Ruth Carter Email & Phone Number

Aldershot, GB

United Kingdom

• Team Leadership: Led a team of eight specialists in managing pricing, contract negotiations, and sales support for international deals across EMEA and LATAM regions. Achieved a notable increase in team efficiency and.
• Strategic Alliances: Developed and nurtured key relationships with senior leadership and sales teams, resulting in more integrated and efficient deal execution. These alliances allowed for quicker, more informed.
• Process Optimization: Enhanced the deal management process, significantly reducing the time required for approvals and improving the terms of contracts for clients. This resulted in a streamlined workflow that.
• Performance Metrics: Introduced advanced data analysis and reporting techniques that provided deep insights into team performance and deal flow, enabling targeted improvements and better strategic alignment.
• Client Satisfaction: Directed initiatives aimed at improving client engagement and satisfaction, including the customization of contract terms to better meet client needs and the establishment of a client feedback loop.

Winnersh, England, United Kingdom

• Operational Oversight: Oversaw a team of three specialists responsible for the management of ninety service contracts, ensuring seamless operations and strict adherence to regulatory requirements.
• Process Standardisation: Led the development and implementation of standardised processes and reporting systems for managed service operations, enhancing productivity and enabling scalable growth.
• Audit and Compliance: Spearheaded frequent audit sessions to assess compliance and operational efficiency, allowing for timely adjustments and maintained standards across all service contracts.
• Innovative Reporting Solutions: Created and implemented new customer report templates with enhanced features, making them easier to complete and more informative, thus improving the customer experience and operational.
• Team Development: Fostered a culture of continuous improvement and professional development, which contributed to team engagement and enhanced service delivery performance.

Fleet, England, United Kingdom

• Team Revitalization: Took charge of a demoralised team of eight contract management professionals and transformed it into a high-performing unit by implementing training programs and realigning focus, which.
• Performance Enhancement: Achieved a 98% on-time renewal pricing, marking a 42% increase within the first six months, and maintained high performance throughout tenure by optimising vendor coordination and internal.
• Renewal Process Streamlining: Collaborated with vendors to expedite the renewal process, which allowed for the use of formalised pricing and reduced the processing time for orders, thereby retaining higher margins and.
• Strategic Leadership: Developed and executed strategies that effectively enhanced team capabilities and service offerings, leading to sustained client engagement and revenue growth.

Fleet, Hampshire, United Kingdom

• Process Reengineering: Led the merger of contracts, renewals, and pricing teams into a unified force, optimising workflow and enhancing team synergy.
• Efficiency Improvements: Reviewed and streamlined the contract renewal process, reducing turnaround times by 33% and significantly boosting team efficiency.
• Cross-Functional Collaboration: Enhanced cross-functional interactions and integration, fostering a more collaborative environment and improving overall operational efficiency.

Fleet, Hampshire, United Kingdom

• Team Management: Directed a team of security renewal specialists and temporarily managed nine contract specialists, standardising processes and significantly improving team effectiveness.
• Training and Development: Created and implemented comprehensive training and onboarding documents, which standardised practices and supported ongoing professional development.
• Performance Monitoring: Conducted regular one-on-one sessions to discuss core development, monitor KPIs, and boost morale, leading to increased engagement and productivity.