The main duties from working as a receptionist at Ufford Park were;-Use of the Guestline and Rezlynx system-Checking guests in and out-Taking general enquiries-Answering phone calls and answering enquiries and directing phone calls using the switch board-Taking reservation enquiries over the phone -Checking all online reservations -General administrative duties-Maintaining a professional manor at all times-Time management -A wide knowledge of all other departments across the hotel and all events and offers which are running -Maintaining a smart and clean appearance

The main duties carried out whilst working at The Osier Cafe were;-Waitressing-Barista-Basic food preparation-Baking of all the cakes which were sold in the cafe-Stock replenishment -Maintaining a clean environment -Taking and running food orders-Maintaining a calm and professional manor at all times, especially during busy periods