Work with appropriate college and District managers and staff to analyze current processes,develop solutions and configure systems to meet academic, business, and federal/staterequirements.

Responsible for the administration of student admissions, registration, academic and other educational records, and the issuance of degrees and certificates; develops and enforces procedures and policies to increase the effectiveness of admissions and registration services on the main campus and at off-campus sites.Supervise and provide guidance to staff in the interpretation of complex laws, rules andregulations related to residency, international student admissions, veteran benefits, Dual Enrollment and in specialized data processing activities.Coordinate with information systems personnel regarding the developmentand enhancement of student record systems (Ellucian Colleague) and other techonology applications (SARS, Perceptive Content, CCC Apply, National Student Clearing House). Research new technologies and work with ITS to develop more online/streamlined processes in Admissions and Records.Manage the Student Petition process and the procedures involving admission, registration, residency, probation, disqualification, and readmission.

Create requisitions for department purchases, monitor expenses, generate financial reports and maintain current budget information.Maintain currency of district policies and regulations on registration, academic standing, petitions, residency, financial aid, and other student services.Facilitate the hiring, training, and management of weekly schedule for student ambassadors.Collaborate with departments supervisor to ease staff transition to working remote andproactively explore new ways to increase efficiency through technological advancements.

Appraised business practices with team members, proposed changes to the supervisor and updated the procedural manual.Coordinated with CTE Program Specialist to streamline High School CTE Transitions Credit intake and awarded credit to the eligible students.Evaluated student problems and referred them to the appropriate staff member or department.Researched federal and state laws on records systems, privacy, and data exchange.

Reviewed the universities' records retention policies and developed a plan to digitize paper records.Imaged and audited documents specific to students’ records such as degree audits, petitions, and major changes for the Office of the Registrar.Coordinated and established a workflow process with coworkers in efforts to improve the department’s filing and storage system.Identified the classification of records and disposed of those whose retention period elapsed in accordance with the UC Records Retention Schedule.

Evaluated employee performance and development goals.Conducted cash reconciliation and closing of store.Kept a clean, organized, and prepared store environment.Provided exceptional customer service through constant interaction with daily customers.

Managed store operations including opening and closing procedures.Trained new employees on store procedures and provided work direction to associates.Maintained relationships with customers and staff while promoting teamwork and positive work environment.Received and resolved customer complaints.