AeroLeads people directory · profile

Ruth Sewe Email & Phone Number

Customer Experience Specialist |Customer Advocate at Emerging Travel Group
Location: Nairobi County, Kenya, Kenya 6 work roles 1 school
1 work email found @cba.co.ke LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@cba.co.ke
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Customer Experience Specialist |Customer Advocate
Location
Nairobi County, Kenya, Kenya
Company size

Who is Ruth Sewe? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Ruth Sewe is listed as Customer Experience Specialist |Customer Advocate at Emerging Travel Group, a company with 53 employees, based in Nairobi County, Kenya, Kenya. AeroLeads shows a work email signal at cba.co.ke and a matched LinkedIn profile for Ruth Sewe.

Ruth Sewe previously worked as Junior Additional Services Specialist at Emerging Travel Group and Customer Support Specialist at Closered Company Ltd. Ruth Sewe holds Bachelor Of Education - Bed, Education from Moi University.

Company email context

Email format at Emerging Travel Group

This section adds company-level context without repeating Ruth Sewe's masked contact details.

{first_initial}{last}@cba.co.ke
86% confidence

AeroLeads found 1 current-domain work email signal for Ruth Sewe. Compare company email patterns before reaching out.

Profile bio

About Ruth Sewe

The sole reason I am in business is to make life less difficult for my clients. I strongly believe that part of excellent communication is adept listening.I have a desire to deliver a best-in-class customer support experience.I am confidently humble, and always ready to jump in and roll up my sleeves. As an actionably curious individual, I strive to be an expert in my area of specialisation and always seek opportunities to expand my knowledge and skill set as I continuously put my learnings into practice every day. I practice tenacious ownership, and respectful partnership, and treat others as I’d expect to be treated - with respect, concern, understanding, and patience.

Listed skills include Customer Service, Banking, and Teamwork.

Current workplace

Ruth Sewe's current company

Company context helps verify the profile and gives searchers a useful next step.

Emerging Travel Group
Emerging Travel Group
Customer Experience Specialist |Customer Advocate
wilmington, delaware, united states
Employees
53
AeroLeads page
6 roles

Ruth Sewe work experience

A career timeline built from the work history available for this profile.

Junior Additional Services Specialist

Current

Nairobi County, Kenya

  • Helping clients and partners to handle requests to add additional services, cancel or change bookings;
  • Communication with hotels and suppliers;
  • Recording information in the CRM system about work done.
Jun 2024 - Present

Customer Support Specialist

Nairobi County, Kenya

  • Constantly developing lasting customer relationships that promote retention and loyalty.
  • Tactfully engaging with customers through the support ticketing platform(Zendesk), and knowledge-centered support principles to enhance a personalized human-centric experience.
  • Maintaining productivity standards, while ensuring high attention to detail with a healthy obsessionwith the customer journey and customer advocacy.
  • Identifying trends in the feedback received from users and customers and collaborating with Customer Success, Sales, and other teams to bring attention to these trends.
  • Working collaboratively with Engineering and Product teams to find and solve critical bugs.
Jun 2023 - May 2024

User Happiness Manager

Nairobi, Kenya

  • Achievements:
  • Identified trends in customer feedback, reported bugs, and documented those findings to support the internal knowledge base and asynchronous team members.
  • By utilizing my critical, analytical, and problem-solving skills, I exceeded my monthly KPIs as I collaborated with the internal teams to provide excellent customer experience to my internal and external clients. Until.
  • With my vast knowledge in a finTech remote-based company, I have experience using web-based tools and technologies such as Slack, Zendesk, Notion, Asana, and Juro. I have enhanced my research techniques in global.
  • Built a proven track record of working in a highly dynamic customer-facing role while maintaining a very high level of accuracy and attention to detail even when juggling multiple priorities.
  • I have rich experience collaborating cross-functionally with team members from multiple countries and time zones to understand customer requirements and translate them into effective feedback for the product.
Jan 2022 - Jul 2022

Venue Staff Supervisor

Nairobi, Kenya

  • As a test day delivery lead, I have successfully facilitated the administration of CAIE examinations, paper-based, and computer-based IELTS examinations, accommodating up to two hundred candidates per session.
  • Successfully cultivated an open and transparent channel through my servant leader approach by mentoring and coaching a vibrant team of twenty invigilators. By encouraging them to actively seek out learning.
Jun 2017 - Dec 2021

Temporary Customer Service Officer(Maternity Cover)

Nairobi, Kenya

  • Exceeded the organization’s sales goal by providing outstanding customer service. As the sales and marketing lead, I successfully converted 94% and 96% of the incomplete registrations for the International English.
  • Resolved an average of 100 email and 50 telephone inquiries per day, contributing to a significant reduction of complaints by 25% during the last quarter of the financial year 2020.
  • Demonstrated professional etiquette and manners, improving 30% positive feedback immediately.
Nov 2019 - May 2020

Customer Service Officer

Nairobi, Kenya

  • Successfully identified and stopped a fraudulent activity that would have exposed the bank to a lawsuit and a potential loss of ten million Kenya shillings.
  • Received a recognition award in 2013 for consistently providing exceptional customer service at the NCBA Kisumu branch.
  • Resolved customers’ complaints while identifying problems and taking appropriate corrective action, increasing client retention ratio by 35%.
Aug 2011 - Aug 2014
Team & coworkers

Colleagues at Emerging Travel Group

Other employees you can reach at emergingtravel.com. View company contacts for 53 employees →

1 education record

Ruth Sewe education

FAQ

Frequently asked questions about Ruth Sewe

Quick answers generated from the profile data available on this page.

What company does Ruth Sewe work for?

Ruth Sewe works for Emerging Travel Group.

What is Ruth Sewe's role at Emerging Travel Group?

Ruth Sewe is listed as Customer Experience Specialist |Customer Advocate at Emerging Travel Group.

What is Ruth Sewe's email address?

AeroLeads has found 1 work email signal at @cba.co.ke for Ruth Sewe at Emerging Travel Group.

Where is Ruth Sewe based?

Ruth Sewe is based in Nairobi County, Kenya, Kenya while working with Emerging Travel Group.

What companies has Ruth Sewe worked for?

Ruth Sewe has worked for Emerging Travel Group, Closered Company Ltd, Remote, British Council, and Ncba Group.

Who are Ruth Sewe's colleagues at Emerging Travel Group?

Ruth Sewe's colleagues at Emerging Travel Group include Sinem Oyal, Tikhon Turbin, Elena Odintsova, Evgenia Ermakova, and Dmitrii Leskov.

How can I contact Ruth Sewe?

You can use AeroLeads to view verified contact signals for Ruth Sewe at Emerging Travel Group, including work email, phone, and LinkedIn data when available.

What schools did Ruth Sewe attend?

Ruth Sewe holds Bachelor Of Education - Bed, Education from Moi University.

What skills is Ruth Sewe known for?

Ruth Sewe is listed with skills including Customer Service, Banking, and Teamwork.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Ruth Sewe you were looking for.

View similar profiles