Ruth Amenu Email & Phone Number

London, England, United Kingdom

Non Executive Director for Zeepay UK

London, England, United Kingdom

London, United Kingdom

Greater London

London, United Kingdom

London, United Kingdom

Charged with the responsibility to set up the Practice office for HartSquare

Wimbledon/Home

The Practice Manager was a management role within the NFP business division responsible for a significant professional services team of technical and business consultants within the various sector specialism’s.This was a key man-management role to establish, define and development a ‘Best-in-Class’ consultancy business.In this role I was responsible for1) Man management of a Sector Specialist Team – Business and Technical Consultants.2) Working with the Head of Practice manage a competency based model3) To work closely with Head of Delivery to ensure overall financial and target success for the team within the defined Sector (NFP).4) To support a ‘programme’ of project activity to achieve financial and competency targets.Some Achievements to note: Increased team billable utilisation and overall utilisation to exceed organisation’s targets for the last financial year.  NFP Professional Services team recognised as the most profitable professional services teamo in Computer Software Holding for 2011/2012 Financial year. Developed a competency model to define career progression in the Consulting services team now to be adapted by all Professional Services teams in other Iris Solutions divisions.

Business analyst/IT project Manager responsible for ensuring that IT solutions are delivered to highest quality, within budget, to scope and on timeEliciting user and business requirements for new system development through interviews, workshops and also reviewing the business operational manualsProducing functional specifications for web and windows based systems as well as data integration projectsWorking with stakeholders to elicit and identify user requirementsDocumenting “As is” and “To be” models to support software implementations Working with the technical architect and developers to design information system solutions to fit functional requirements identifiedReviewing legacy systems against evolving business processes to identify gaps for improvementProviding consultancy support to the project sponsor and steering group to develop the business strategies/cases for proposed business change initiatives

From Aug 2002 – January 2005 I was responsible for developing and implementing solutions to improve the use of the legacy System at Girlguiding UK. This involved:Working closely with key users, to identify the range of functionality improvements required from the legacy system.Producing functional specifications for enhancements to legacy system based on requirements elicited from key users of the systemMeeting with the Software Vendor Companies to assess feasible improvements from commissioning system modifications, report creation or development of other external interfaces.Agreeing with the project stakeholders, key users and software suppliers the most appropriate solutionFrom Jan 2005 – April 2008 I was Business Analyst/Project Manager on a Project to replace the legacy system – My role on this project involved:Conducting a feasibility study to assess the options for replacing the existing legacy system.Facilitating workshops with key stakeholders and users to gain an in depth understanding of the current systems with the aim to submit recommendations for improvementsDocumenting the current business processesFacilitating workshops with Stakeholders to develop “To be” process models for the organisationDeveloping process models and documentation to describe the future processes based on the outcomes of the workshopsProducing functional requirements specification based on the to be processes for the new systemProduction of business case to support the recommendations for changeCreation of an invitation to tender documentProject managed the selection process for a new membership database systemEstablishing a framework for successful project management which included the creation of a quality plan to monitor the quality of the deliverables from the supplier

Responsible for the delivery of training in Microsoft Applications leading to the award of the European Computer Driving License Working as the Leader of a small team responsible for designing, developing, documenting & running training coursesDevelopment of IT training plans.Provision of one to one tuition on a regular basis to all clients.Responsible for all administrative issues in respect of the Information Technology training department.

Msc, Business Systems Analysis And Design

Bachelor Of Arts, Economics And Geography 2.:1

A Levels, Economics, Geography And Religious Studies

Gcse O Levels