• Ensure client satisfaction and trust through consistent communication of expectations, program updates, and meaningful results.• Manage project process from initial strategic development to task coordination and oversight of implementation and evaluation.• Deepen client relationships through need anticipation and regular aligning of goals.• Evaluate organizational strategy, processes, and materials to stay up-to-date with industry trends and client objectives.

• Print, Web, Branding/Identity, & Presentation Design• Copywriting/Editing• Advertising, Marketing, Content Strategy

• Spearheaded new giving platform and app development, increasing online giving 92%. • Produced 80+ marketing and communications campaigns/projects per year. • Co-managed social media accounts. Engagement rates regularly 20%+. • Co-created email marketing content with open rates between 35% - 55%. • Partnered with finance team to raise $7.25M budget through strategic planning and execution. • Evaluated and improved business processes resulting in 25% reduction of direct mail costs. • Developed brand standard and training materials.

• Designed, copyedited and orchestrated the distribution of all departmental marketing materials.• Created and maintained departmental content for social media sites and blogs.• Organized, managed, and promoted all departmental projects and programs.

• Increased company revenue by 33% in 2 months through implementation of internal marketing plan.• Instrumental in increasing company media commissions by 178% in first year.• Managed over $1M in key media accounts and $500K in marketing and advertising projects/campaigns.