Ruth Lee Email & Phone Number

Bridge to Wellness Care Coordination Program- Manage data for all client services using the NYC Health Department's data reporting system- Generate reports, analyze data, and coordinate with Program Director to meet program goals- Establish and maintain filing systems for electronic and paper records- Support outreach events by creating media content and providing in-person staffing- Create and publish content for social media and website

- Provided supportive counseling, crisis intervention, and suicide prevention support to callers and chat/text visitors who are in emotional distress- Conducted assessments in accordance to program policies & procedures- Utilized resource referral database to provide information and referral assistance to callers seeking mental health and substance abuse services

- Managed daily operations, oversaw patient flow, and coordinated with physical therapists, physicians, and administrative staff across three NYC office locations- Established electronic archives of reports and spreadsheets detailing patient volume, physician referrals, meeting agendas and minutes, itemized receipts, and supply invoices - Collaborated with Founder and social media team to produce, format, and edit content for flyers, newsletters, email announcements, Twitter, Instagram, Facebook, and LinkedIn- Recruited patients for research studies and marketing interviews

- Managed patient flow by checking in patients, answering phone and email inquiries, administering and digitizing paperwork, processing payments, and scheduling appointments- Updated electronic medical records by verifying patient intake forms, insurance forms, out of network benefits, and prescription statuses- Increased patient volume by streamlining the waitlist and delivering appointment reminders- Managed inventory of medical, linen, office, bathroom, and kitchen supplies

Storrs, Ct