Jessica Hunt Email and Phone Number

• Manage customer relationships and oversee digital marketing training programs for a portfolio of enterprise customers• Partner with customer stakeholders to define success plans, including setting objectives, strategy, and KPIs• Develop and implement best practice playbooks to to increase program awareness, drive adoption, and promote relevancy and loyalty throughout the customer journey• Monitor customer health and KPIs by analyzing various types of reporting; Recommend necessary adjustments to optimize performance; Present results and recommendations in regular feedback loop with customers• Collect and analyze feedback on programs to measure impact and steer direction for future improvements• Lead cross-functional collaboration with GTM, product, and sales teams to deliver on customer needs and enhance program outcomes

• Manage customer relationships and oversee digital marketing training programs for a portfolio of enterprise customers• Partner with customer stakeholders to define success plans, including setting objectives, strategy, and KPIs• Develop and implement best practice playbooks to to increase program awareness, drive adoption, and promote relevancy and loyalty throughout the customer journey• Monitor customer health and KPIs by analyzing various types of reporting; Recommend necessary adjustments to optimize performance; Present results and recommendations in regular feedback loop with customers• Collect and analyze feedback on programs to measure impact and steer direction for future improvements• Lead cross-functional collaboration with GTM, product, and sales teams to deliver on customer needs and enhance program outcomes

• Managed portfolio of university partnerships for remote and abroad internship programs• Established collaborative relationships with each university partner, strategically defining program criteria, timelines, and deliverables to ensure successful outcomes• Facilitate new partnership proposals and contracts• Drove student recruitment efforts through virtual and in-person events, as well as targeted marketing campaigns, resulting in increased program participation• Coordinated and delivered monthly professional development webinars, fostering skill development and networking• Collaborated with internal operations teams to ensure a seamless experience for all stakeholders• Attended conferences to promote brand awareness, engage in business development, and present sessions

• Proposed digital media strategies for clients based on their objectives and budget• Planned, executed, and reported on paid social media, email marketing, and content campaigns• Developed awareness, traffic, and conversion campaigns for medical client resulting in 1,742% ROAS• Consulted clients on creating an omnichannel brand experience across their owned channels• Conducted SEO research and competitor analyses to identify clients’ onsite content gaps andrecommended content plans• Researched and stayed afloat of current marketing benchmarks and trends

(True Voice Media was acquired by From the Future)

• Managed client social media pages• Complied monthly social media engagement report• Built media outreach lists• Drafted press releases and media pitches• Participated in weekly team meetings

• Wrote/edited blog posts focused on sustainability in Philadelphia• Published posts using WordPress• Implemented SEO content writing tactics

• Composed weekly e-mail newsletter for employees, studio artists, and the community• Wrote press releases for various events• Conducted interviews for the newsletter and press releases• Updated social media pages