• Managed multi-departmental resource procurement• Managed initial points of interaction for the Center• Processed reimbursement for travel and other expenses• Aided in detail oriented, high stakes, accounting functions such as budget reconciliation• Redesigned various forms used throughout the Center in order to increase efficiency

• Facilitated user operation of software and UI layer for database access o Identified and resolved access errors o Identified and reported bugs to the appropriate development teams o Proposed process improvements from a user centric perspective• Identified potential workarounds for system errors• Checked program data for accuracy by comparing results with similar data sets and resolving inconsistencies• Collected survey data for measuring long term stability of healthcare organizations• Acted as the primary contact for ad-hoc reporting requests from hospital CEOs and CFOs• Drafted data rich reports for hospital administrations, state policy makers, and subject matter experts• Co-Chaired Staff Liaison Committee with the directive to improve team collaboration and Center engagement

• Edited reports and correspondence for stakeholders (hospital CEOs, policy makers, and medical boards)• Managed faculty schedules including events, meetings, and travel logistics• Processed reimbursement for travel and other expenses• Served primary point of contact for initial stakeholder engagement• Onboarded new staff

•Interacted with students and faculty on a daily basis. Helped to mediate and troubleshoot potential problems.•Researched students via university and DMV records and dealt with sensitive personal information•Worked with the police and DMV to track down pertinent information as necessary•Processed payment for parking permits and citations from parking services and the university police department•Proofread pamphlets and other internal documents•Worked extra function hours directing traffic during special events at the university. Police certification obtained•Maintained the information in the parking services database regarding the students, their vehicles and their histories