Rebecca Vogel Email & Phone Number

Charlotte, NC, US

Connecticut, United States

• Created official procedures for the department to reference, ensuring everyone is following the same process and has access to the information when questions arise.
• Established a Client Ops SharePoint Hub as a shared space for the department to access client notes, policies and procedures, and important information. Its success led to the creation of hubs for other departments.
• Designed a training program for the Client Operations department and headed the training of all new employees.
• Consulted on the Operations Department’s special projects to ensure all project risks were addressed so complications were reduced to a minimum. Additionally, acted as the point-person on projects and communicated.
• Supported the Premier Client Advisors team and acted as the Client Operations representative, sharing updates to open a line of communication among the Premier team.

• Established a Google for Nonprofits account and was awarded a Google Ad grant that allows Cures of Colors to run ads on Google at no cost.
• Identified new grant, foundation, and partnership opportunities for the organization.
• Ran competitive analysis to determine who else was in the space for both funding and materials.
• Assisted in the creation of a formal fundraising plan, case for support, and project profiles.

New York, United States

• Created and managed the business website, allowing customers to see upcoming events, admission information, maze locations, and contact the business with inquiries or booking opportunities.
• Established financial procedures which tracked incoming funds and expenses, as well as a procedure for handling cash at the maze.

Centereach, New York, United States

• Supervised five tellers, coached regularly to keep teller scorecards above 90%, conducted reviews twice a year, and trained team on operational, policy, and regulation changes.
• Acted as Vault Custodian for the branch, maintain branch cash averages up to $600,000, ordering and shipping currency weekly, and balancing the vault daily.
• Researched and resolved member complaints for the branch.
• Identified red flags to detect fraud and prevent losses to the credit union and members.
• Headed the completion of the monthly branch audit to ensure the branch and all team members are aligned with procedural, policy, and regulation requirements.

Wantagh, New York

• Monitored the budget and schedule of three full-length productions by tracking schedule availability, timelines, and spending to ensure productions stayed within budgetary and time restraints.
• Restructured company financial management by incorporating the use of defined budgets to track input and output for productions, fundraisers, and additional events, which resulted in a 50% increase in profit revenue.
• Implemented the EastLine Gives program and researched, chose, and oversaw the donations to local nonprofit organizations.
• Oversaw day to day operations by encouraging open communication and task management for staff of five, increasing business efficiency.
• Developed marketing contracts and material and conducted research to optimize the success of social media campaigns, which increased post engagement by 75% in the first six months.
• Led a top fundraiser for space renovations by instituting an incentives program and as a result, met our fundraising goal of $2800 in five days.

Ronkonkoma, New York, United States

• Led events such as ticket blitz, giveaways, and special marketing events promoting the radio stations and upcoming concerts.
• Connected with sponsors, event attendees, and musical artists to ensure satisfaction with events and staff.
• Assisted with marketing campaigns to promote events and internship opportunities, updated the station website with photographs, and tracked new and current members through database retention.

Sayville. New York

• Managed a team of 4 tellers, created daily schedules to ensure task completion, and conducted teller reviews twice a year.
• Acted as Vault Custodian for the branch, maintain branch cash averages up to $500,000, ordering and shipping currency weekly, and balancing the vault daily.
• Created a Head Teller training program for the credit union.
• Appointed as lead of teller training for additional branches in the area.

Master Of Science - Ms, Nonprofit Management

Concentration in Project Management • Capstone Project: United Planet, Ambassador Program o Created a personalized alumni ambassador.

Bachelor Of Arts - Ba, Mathematics Teacher Education

Activities and Societies: Member of the Sigma Alpha Pi National Honor Society of Leadership and Success Member of the Kappa Mu Epsilon.