Rob Gerdes Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

United States

Client Engagement Manager responsible for day-to-day operations of LiveWealth Reporting and Data Aggregation services, as well as partnering with off-shore Delivery Leads to provide a consultative approach to strategic enhancements in the Assets Held Away, Performance Reporting and Account Billing silos.

New Jersey

Assisting a large broker-dealer with the decommissioning of their legacy advisory performance reporting platform. Document business and functional business requirements. Author test scripts and perform user acceptance testing. Partner with business program managers to ensure completeness of business requirements. Assist QA and development teams on daily defect review calls to ensure proper tracking and timely resolution of software defect fixes. Perform data mining on legacy reporting system… Show more Assisting a large broker-dealer with the decommissioning of their legacy advisory performance reporting platform. Document business and functional business requirements. Author test scripts and perform user acceptance testing. Partner with business program managers to ensure completeness of business requirements. Assist QA and development teams on daily defect review calls to ensure proper tracking and timely resolution of software defect fixes. Perform data mining on legacy reporting system to create UAT test bed. Confirm successful migration of historical data points, including account start dates and advisory benchmarks, through large data compares from the source and target systems. Show less

Weehawken, Nj

Serve as key architect and supervisor of Quarterly Performance Report production process, requiring strong critical thinking and problem solving ability. Ensure timely migration of client-facing reports to a Financial Advisor intranet site as well as client delivery in hard or soft copy form. Implement the required policies and processes for the successful completion of all internal and external service level agreements by print vendor, business owners, on-shore & off-shore IT, and external… Show more Serve as key architect and supervisor of Quarterly Performance Report production process, requiring strong critical thinking and problem solving ability. Ensure timely migration of client-facing reports to a Financial Advisor intranet site as well as client delivery in hard or soft copy form. Implement the required policies and processes for the successful completion of all internal and external service level agreements by print vendor, business owners, on-shore & off-shore IT, and external systems developer. Liaise with external software developer on all new development and production support of performance reporting platform, using solid communication and negotiation skills. Perform a wide variety of functions, from gathering and drafting requirements, to performing user acceptance testing and scheduling code deployments. Serve as primary point of contact for all Performance Reporting inquiries from Investment Advisory Product team, requiring ability to communicate detailed technical knowledge in a clear manner. Analyze production issues and take a pragmatic problem-solving approach to recommend appropriate technical solutions in Performance Reporting software. Author daily ad-hoc reports used by on-shore staff as four-eye check of off-shore team. Supervise and mentor team of 6 performance reporting analysts to deliver professional, high-quality support through leadership by example. Adapt at data mining reporting database via SQL to determine root cause for QA failures/outliers. Automate ad-hoc staff queries for validation of QA failures by authoring Unix shell scripts. Maintain performance reporting group’s policies and procedures manual to ensure Client Performance Reporting group is in compliance with Firm operations policies. Create, maintain and download all Morningstar Peer Group Universes for client reports. Show less

Weehawken, Nj

Update 350 composites and reconcile 3,900 member accounts to custodian data on a monthly basis. Support systems team in the maintenance of transaction and client data files from custodian bank. Maintain and update all pricing data used for Fiduciary Trust accounts. Provide clear, fully supported explanations to Financial Advisors to resolve questions relating to performance analysis. Coordinate historical performance restorations with newly hired brokers and outside data vendors to facilitate… Show more Update 350 composites and reconcile 3,900 member accounts to custodian data on a monthly basis. Support systems team in the maintenance of transaction and client data files from custodian bank. Maintain and update all pricing data used for Fiduciary Trust accounts. Provide clear, fully supported explanations to Financial Advisors to resolve questions relating to performance analysis. Coordinate historical performance restorations with newly hired brokers and outside data vendors to facilitate smooth operational efficiency. Assist systems team with hardware and server upgrades by testing SQL scripts and verifying overall performance data in both development and production environments. Show less

Weehawken, Nj

Act as Performance Analyst to 8 consultants for Institutional & High Net Worth clients. Produce and maintained all aspects of customized quarterly client performance reports. Consolidate all client assets held at multiple custodians into a quarterly composite report. Verify and report on asset values, holdings, and rates of return with Investment Manager/Mutual Fund Company. Ensure accuracy of performance data culled by outside data vendors.

Weehawken, Nj

Review signed client agreements for non-discretionary, wrap-fee mutual fund product. Review, verify, and adjust initial and quarterly billing of client accounts. Process client account conversions via mutual fund trading system. Coordinate the digital scanning of approved client agreements for firm archives