Ryan Crist Email & Phone Number

Pinehurst, North Carolina, United States

Oversee daily operations alongside the New Car Director and ensure collaboration across sales, service, and parts departments to optimize pre-owned vehicle readiness and sales. Direct a team of 21 sales professionals including key sales leaders while fostering team development and achieving departmental objectives in collaboration with the New Cars Director. Spearhead vehicle acquisition strategies including securing inventory through trades, auctions, and platforms like Kelley Blue Book and Facebook Marketplace to boost gross profit margins. Strategically manage $3.5M retail inventory to support sales of approximately 135 units monthly including maintaining a swift 25-day average vehicle sales cycle against a 45-day goal.Amplified pre-owned department sales volumes from 87 to 145 retail units monthly in 2021 which raised monthly gross profit from $191K+ to $318K+; consistently sustained wholesale profit average at $220K+ over three years.Led the pre-owned department to top rankings in district/PMA for Toyota and Hyundai; achieved 100%+ targets for 36 consecutive months and consistently received highest honors from TMNA/TCUV for three years.Fostered a culture of high performance and ethics; often recognized as the hardest working and most results-driven leader by peers and subordinates alike.Directed sales strategies that optimized inventory turnover which resulted in a 15% increase in revenue growth and enhanced overall business profitability.Conduct comprehensive training and onboarding along with aligning new hires with company standards and ensuring seamless integration into sales processes.

Concord, North Carolina

Managed daily sales operations at a high-volume dealership; desked approximately 200 deals monthly with a 40% closing rate which significantly impacted store's monthly sales of around 400 vehicles. Focused extensively on pre-owned vehicle operations and ensured a strategic balance of retail and wholesale avenues to optimize stock and maximize gross profits.Consistently secured a Top 3 ranking within the district for new and pre-owned vehicle sales; earned numerous awards and set sales records throughout tenure.Managed used and new vehicle sales including maintaining $5M in retail inventory to meet monthly targets of 185 units; achieved top district rankings and set a record with 218 pre-owned units sold in one month.Developed comprehensive sales reports and forecasts; aided dealership management in strategic planning and achieving over $670K in total gross sales for the pre-owned department in peak months.Exhibited effective leadership and strategic acumen by generating $1.4M in gross profit annually and leading a management team that sold over 425 units monthly.Generated substantial revenue growth including leading a team that consistently exceeded sales goals and maintained an inventory turnover within 60 days.Implemented customer-focused strategies including discerning between customer wants and needs to enhance satisfaction and foster long-term loyalty through meticulous follow-up.

Cornelius, Nc

Oversaw all facets of operations at a boutique exotic car dealership including handling acquisitions, pricing, marketing, sales, and customer service in a highly personalized business environment. Played a crucial role in store management from inception through closure; guided operations during the owner’s illness and subsequent passing while ensuring stability and continuity. Managed a diverse inventory of approximately 50 high-value vehicles and achieved an average monthly sales volume of 35 units along with maintaining inventory worth around $5M.Significantly boosted customer engagement and dealership visibility by introducing innovative sales techniques and promotional strategies.Reduced operational costs by 15% and enhanced profit margins by streamlining sales processes and budget management.Led a compact team of four and fostered versatility and involvement in all dealership functions from customer acquisition to post-sales support.Implemented strategic sales planning and inventory management, as well as achieved consistent sales targets and satisfactory gross profit levels.

Charlotte, Nc

Partnered with the management team in driving sales , motivating and developing the sales team to provide the highest level of internal/external customer service to maximize sales.Created and communicated an action plan for each sales associate to ensure all members understood the expectations.Interviewed, hired and trained sales associates while promoting teamwork to achieve sales goals set not only by the company but the manufacturer as well.

Ft. Bragg, Nc

82nd Airborne Infantry.Team Leader - managed a 5 man assualt team. Profecient in leading and training individuals within the team on objectives and assignments for each task given within an mission. Motivated, led and sustained a high standard of operation during all deployments. Communicated with leadership and other teams to accomplish all goals, tasks and duties.