Ryan A. Email & Phone Number

Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Spearheaded multiple application rebuild and deploymentsAssisted in leading customer application design and deploymentsLead application rebuild and conversion to blue/green deployments with AnsibleDevelopment of budgeting and cost controls, including cost savings over all AWS accountsPerforming quarterly audits of all AWS accountsCreated architecture of development pipeline as an offering to teams from Cloud OpsRebuilt company’s aging Samba document share through automationSpearheaded architecture and deployment of new segregated networkBrought in best practices for upgrading and maintaining aging services like Jira, Confluence and BitBucket

Toronto, Canada Area

Member of the DevOps team dispersed between the United States, Canada, and India.Assisted in implementing service discovery used amongst various applications using HashiCorp ConsulUtilized Prometheus monitoring of all instances and services using Consul service discovery.Implemented all required tools and infrastructure for the Data Science team. Tools included Snowflake, R-Studio, Talend and AWS EMRImplemented and trained team members on best practices for cost savings within AWS, utilizing tools such as Park My Cloud.Trained all new hires in the Devops Team.Created a vast amount of training videos and documentation for team and future hires.Assisted in the implementation of Spinnaker for Continuous Delivery and zero down-time deployments, along with existing Jenkins setup.

Toronto, Canada Area

Toronto, Canada Area

Assisted in moving all equipment from two data-center locations to one larger location with minimal service interruptionsPerformed migration of company email from Microsoft Exchange to Google AppsInstallation and configuration of infrastructure servers in both physical and virtual environmentsPerformed On-Call duties with an infrastructure of 1000+ servers, while supporting developers utilizing continuous integrationReceived “KeekStar” award, as voted by my peers for outstanding performance in my position

Recruited to update aging infrastructure. Identified critical upgrades, planned and budgeted with team on roles. Ordered, configured and deployed new Exchange 2010 server within 5 business days, after a critical failure of existing server. Performed upgrade of Terminal Server from 2003 to 2008 Migrated aging Exchange Server to Exchange 2010 Renegotiated obsolete T1 internet service contract to E10 service for half pervious cost Installed and configured new WatchGuard Firebox Upgraded entire company to Windows 7 Planned and managed boardroom upgrade project

Recruited to establish and manage companywide IT services. Oversaw efforts to identify and evaluate all critical systems. Designed and implemented security processes and procedures and perform cost benefit analysis on all recommended strategies.  Performed cost benefit analysis renegotiated vendor contracts and implemented software and hardware changes which resulted in approx. $60k in company savings from March 2009 to March 2010 Implemented LANDesk asset management system Created and edited documentation for installation and training manuals Assisted in updating a knowledge base for common issues Deployed ShoreTel IP phone system to an additional site and administered system over entire enterprise

Supporting MBC's clients under all computer issues.Utilizing MBC's ticketing system to bill clients for support.Assisting both Remote Response and On-Site techs with issues.Troubleshooting both Network and Software issues within domain environments.Consulting members of IT team and management on various practices within IT.Creating user accounts and Exchange mailboxes within Active Directory.Installing and Administering BlackBerry Enterprise Server and devices.Testing and installing Microsoft updates.Troubleshooting Windows issues on both servers and workstations.Supporting Windows Server 2000\2003\2008.Supporting Windows Exchange Server 2003\2007.Supporting Windows 2000\XP\Vista.

24/7 on call)Providing 1st and 2nd level helpdesk support for companies both locally and remotely using RDP, Citrix and PC Anywhere.Consulting members of IT team and management on various practices within IT.Creating user accounts and Exchange mailboxes within Active Directory.Installing and Administering BlackBerry Enterprise Server.Testing and installing Windows 2000/2003 patches.Creating working images for Symantec Ghost.Administering workstations and reimaging using Symantec Ghost.Troubleshooting Windows issues on both servers and workstations.Managing printers on the network, purchasing and maintaining a stock of ink.Maintaining backups and recovery processes.Troubleshooting issues with Nortel Symposium and CT Server.Installing and Administering SQL Server 2002/2005.Troubleshooting Nortel Contivity VPN issues.Administering Microsoft Sharepoint.Building Intel Servers with Raid configurations. (IBM & HP)Enforcing Company IT Policy and Procedures, Monitored network activity.Administering Nortel PBX phone system with Call Pilot.Assisting in planning and managing software rollouts.Network size within both companies:60 Windows Servers150+ Workstations locally300+ Workstations remote2500+ Users within North America

Computer Services And Network Technician, Computers

Education record