Ryan Ackerman Email & Phone Number

St. Louis, Mo, Us

- oversee (3) clinic CMs, providing guidance and feedback to assure quality record keeping, documentation, and state/federal compliance, carry 50+ client caseload of HIV-positive individuals- Provide ongoing quality improvement, training, and programmatic guidance to fellow CMs to resolve and preempt issues related to documentation- submit monthly service utilization and quarterly progress reports on HRSA case management sub-award to City- manage team capacity following the departure of 20-year Lead CM, distribute workload for coverage, and delegate new/returning intakes for case assignment- liaise with Medical Director of Infectious Disease and other staff providers regarding patient issues, both on and off SLU CMs' caseload, including numerous Illinois patients-Transfer of Ryan White Part A Medical Case Management sub-award from SLU to SSM Health in March 2024

St Louis, Missouri, United States

-- Oversee HOPWA “Outstate” program and liaise with sub-grantees in Columbia, MO and Springfield, IL; review invoices for source documents, track spend-down of line items in conjunction with sub-awardee staff-- Provide TA on case consults, eligibility for rent/utility subsidies to HIV-positive clients in a bi-state area covering Central/Southwest MO and Southern IL.-- Generate monthly invoices to numerous government grants with review on: CoC, ESG, CDBG, MO Housing Devt Commission, HOPWA Formulary and Competitive, Ryan White Part A, Affordable Housing Commission, ARPA supplemental awards-- Report out on City, State, and Federal grants in conjunction with Data team to meet funder requisites on clients served and service units rendered-- Submit applications for replacement grants in response to RFPs/NOFOs, with consult from C-Levels, Program Directors, and Data & Outcomes team

Baltimore, Maryland, United States

● Act as care partner and advocate for patient panel of five (5) Johns Hopkins Medicine staff providers (MDs/NPs) and two (2) Infectious Disease fellows, determine patient acuity and need for service intensity, reach over 300 patients and interacting regularly with over 150 in a given year.● Partner with JHM providers, nurses, sub-specialties, and other hospital departments in order to ensure well-rounded care.● Bridge barriers to care, including linkage to care, lost to care, and medically intensive clients; treatment adherence counseling, psycho-social supports, rent/utility subsidies, transportation, and other community referrals● Conduct holistic assessments to create and revise service care plans and augment self-efficacy● Assist in applying and maintaining coverage for numerous public and community programs: ACA, Maryland AIDS Drug Assistance Program, Medicaid, Medicare Savings Programs (QMB/SLMB), LIS/Extra Help, home-delivered meals and medical transport, public paratransit

Greater St. Louis

● Coordinated benefits, assisted in navigation of care for People Living With HIV, carry caseload of 70Spanish/English speakers and served as sole Spanish speaker out of 55 case managers in STL region.● Developed individualized service plans to mitigate barriers to engagement in HIV care● Synthesized information from State and City, maintained operational knowledge of state and localpolicy changes affecting program eligibility● Collaborated with in-house clinic, pharmacy and other on-site social services using Medical Home model of care to achieve optimal outcomes for those enrolled in medical case management● Served on (2) case management committees, an Affordable Care Act work-group which increased efficiency of yearly enrollment processes; and CM Council focusing on employee engagement in formulation of MO state case management policyFormerly Saint Louis Effort for AIDS prior to January 2020 rebrand -- September 2018 acquisition by AIDS Resource Center of Wisconsin.The organization, now in its fifth year of operations with a new brand, seeks growth while expanding its integrated model of care in sites throughout Wisconsin at-large, Denver, St. Louis, Austin, Kansas City, Chicago, and Detroit.

St. Louis, Missouri

-navigated clients through creation of Marketplace ACA accounts, determination of eligibility for subsidies, submitting applications for appeals; navigated Medicaid benefits as needed-special focus on navigating Ryan White clients enrolled in HIV case management through the above process; explained coordination of benefits between insurance and Missouri RW system.-established lasting partnership between agency and St. Louis region’s primary Spanish newspaper, El Hispano through mutual promotion, radio appearances, and recurring guest columns-acted as a public face for ACCESS, organized regular outreach and enrollment events for minority populations through culturally specific, targeted marketing

St Louis, Missouri, United States

● Facilitated national conference with 100 CEO attendees, with oversight of registration, advertising, and major print deliverables● Communicated to constituent organizations through organization of weekly news, event reminders, print newsletters● Processed invoices for dues, conference fees, and sponsorships● Maintained database to ensure accuracy of member, donor, and sponsor records

St. Louis, Missouri

● Identified and cultivated donors through phone, print, and electronic media for supportive services to people affected by HIV/AIDS; maintained contact with Friends In Deed (young professionals) and Keystone Society (major donor) groups through regular mailings● Developed publicity materials for major stories and events; fostered online presence through social media and website● Updated donor database, pulled reports from database to convey donor trends and summaries● Provided global and stylistic feedback on grant applications, achieved Platinum status on GuideStar non-profit database profile

● Assisted with logistics for on/off-campus events: set-up and breakdown, registration and follow-up● Maintained digital student/donor database, compiled student information to facilitate outreach for campus event attendance● Engaged benefactors through direct mail and phone for financial support for Jewish-themed, college-oriented programming

Great Falls, Va

● Crafted various media (flyers, presentations) to secure funding and local grassroots support for healthful food in public schools, researched grant opportunities related to school farms● Dictated presentations and seminars on behalf of supervisor, kept secretarial records of relevant meetings with school board officials and local volunteers● Collaborated and offered extensive feedback for website overhaul and presentations to school boards, composed new criteria and job descriptions for future intern acquisition

St. Louis, Missouri

● Assisted FWW on campaign to limit antibiotic usage on Confined Animal Feeding Operations (CAFOs) by raising groundswell support through direct outreach● Led and participated in phone banking and petition sessions at farmers’ markets and on campus, leading to marked increased participation with FWW● Created anti-CAFO posters and presentations for participation in phone banking, petitioning, and educational film screenings

Bachelor Of Arts, Anthropology: Global Health And Environment, College Honors

Minors in Spanish and Linguistics

Study Abroad: Spring 2015, Arica, Chile: Public Health, Traditional Medicine, Community Empowerment