-Process and record the AP needs of multiple clients - encompassing multi-state franchisees-Cover payroll and it's respective bookkeeping needs for multiple-ownership business and locations utilizing multiple payroll interfaces-Assist in the integrity of AP and financial record keeping information between multiple software/record-keeping systems

-Meet the regular payroll reporting needs of 400+ businesses to all levels of reported earnings and deductions including union employees and multi-state payroll setups-Use multiple systems and software packages to support client needs to include: HRIS, database retrieval/maintenance, and on-demand custom reporting to meet specific needs-Dialogue with other department specialties to best assist customers, such as in-house 401(k) plans and additional HR services-Perform data input, maintaining strong prioritization and organization-Deliver quality service to Paychex clients via phone, email, chat, and other avenues-Complete documentation of all interactions through in-house CRM system

-Maintain parallel CRM systems involving over 2,000 active clients-Initiated new 1,300+ client campaigns using Constant Contact-Draft account paperwork for individuals, companies, 501(c)(3)s, and other entities-Handle incoming and outgoing client calls to include scheduling and processing resolution with third-party investment organizations

-Use EPIC system in parallel to scan, update, and verify demographic information, insurance, and regulatory forms accurately and appropriately-Notate and initiate workers' comp, auto, and third-party liability claims in a healthcare information system-Verify/audit personal biweekly payroll, to include leave types and shift-based pay adjustments-Engage patients throughout the registration process to create a welcoming, positive experience

-Assist in the preparation, construction, and repair of industrial piping/plumbing-Balance operational needs and predict those of project mechanics

-Efficiently stock and rearrange products in a warehouse environment using a warehouse management system-Follow company and OSHA safety regulations -Effectively adjust priorities and balance individual planning with the needs of the overall store team

-Balance rapidly-changing operational priorities to ensure aircraft safety and airspace efficiency-Assist in the onboarding and job familiarization with new hires and transfers, and update information locally in HRIS-Create and update local information and training forms to be used with nationally-mandated iPad training initiative in local and national databases-Input and edit information in multiple national aerospace data systems while maintaining continuous communication throughout own - and neighboring - airspace-Ensure flight plans do not conflict with airspace safety requirements and needs, and communicate such with pilots

-Certified as Assistant Training Instructor to help local workers meet and track both onboarding and ongoing training requirements using blackboard software, third party programs, and HRIS-Participate in new hire interviews and in-person assessments, updating information in federal HRIS as necessary-Input passenger throughput data into informational database systems-Clearly communicate with the diverse traveling public about changing screening procedures and expectations-Deescalate stressed passengers to ensure a smooth, safe screening process-Achieved highest category in 2015 and 2016 annual performance review

-Prepare summary research for use by department faculty-Prioritize long and short term projects based on incoming requests and workloads-Created PowerPoint for Federal Law Enforcement: A Primer (2013), purchased by Carolina Academic Press

-Run on-site psychoeducational and team building groups forcommitted teenagers in a residential youth facility-Openly communicate with other staff regarding issues/successes aswell as how to handle them-Ensure Department of Public Welfare standards were being meton-unit-Maintain legal logs and documentation on daily routines andprocesses on various youth-Encourage safety through the use of de-escalation techniques as wellas initiating an approved physical restraint system when necessary-Help acclimate new hires to the residential youth setting as well ascompany and Department of Public Welfare procedures-Properly follow legally-established processes for the disclosure anddissemination of information-Create recommendations and assessments with all levels of staff to improve facility conditions as well as psychoeducational and leisure activity groups