Ryan Blake Email & Phone Number

Foxborough (Foxboro), Massachusetts, United States

• Preside over and coordinate key store operations during scheduled shifts, including making effective decisions, providing support to staff, upholding standards, and more.• Guarantee the establishment and maintenance of a warm and welcoming store environment for customers with a focus on maintaining product quality.• Interact clearly and effectively with guests to obtain a strong understanding of their needs and provide services to meet and exceed these needs.• Search for, identify, and capitalize on operational opportunities to increase sales and revenue and reduce costs, including developing strategic plans related to opportunities.• Serve in an integral role by establishing and maintaining high performance standards across all activities, ensuring the delivery of first-class support to customers.• Provide supervision, leadership, and direction to staff members across all daily activities while monitoring and evaluating their performance to maximize productivity.• Oversee all sales and transactional activities while ensuring ongoing compliance with the company’s policies and procedures.

Foxborough (Foxboro), Massachusetts, United States

• Contributed to the establishment and maintenance of a clean and welcoming environment for customers while greeting them upon entry to the store.• Communicated with customers to obtain a strong understanding of their needs and provided recommendations on solutions to achieve satisfaction.• Performed a wide range of duties and tasks related to general cash handling, including utilizing cash registers and card machines to process payments.• Demonstrated a track record of success by consistently and continuously meeting and exceeding all sales goals and objectives.• Dispensed advice, information, and education to customers on the company’s sales offerings and promotions to generate revenue.• Conducted the upselling and cross-selling of various products and items to institute an increase in store sales while meeting sales goals.• Placed a strong emphasis on promoting CardVault and Big Night Entertainment to customers in a positive and professional manner on an ongoing basis.• Handled the cleaning and restocking of the store throughout the day, before opening, and after closing as part of assigned duties.

Needham Massachusetts

• Pioneered all elements of the effective implementation of the company’s personal training models and programs to meet client objectives and expectations.• Conducted the evaluation and assessment of clients to identify their needs and provided personal training and coaching to meet these needs.• Cooperated effectively with and provided support to the Owner and Manager in overseeing and coordinating day-to-day operations.• Achieved substantial success by performing various duties and activities to contribute toward a significant increase in membership and revenue.

Milford, Ma

• Spearheaded the development and delivery of staff training on software programs to guarantee that staff were equipped with a current knowledge of new technologies and standards, including Twin Oaks, Point of Sale, and Planet Fitness Member Management.• Undertook and completed the Planet Fitness Management Development program to further professional development and expertise.• Led the creation, development, and execution of diversified marketing strategies through e-marketing and social networking.• Operated with a strong and ongoing focus on driving continuous revenue growth each year, with operating margins over 35% each year.• Ensured the continuous meeting and exceeding of customer satisfaction goals by fostering close relationships to maximize customer retention.• Carried out the establishment of business goals to support the growth of the Central Massachusetts branch revenue to exceed current business plans and monthly quota.• Charged with administering and processing employee payroll, developing employee schedules, and monitoring employee timecards.• Achieved substantial success by driving improvements in return on assets while maintaining revenue growth and amassing a top decline rate average for the industry.

Milford, Ma

• Furnished advice, guidance, and recommendations to members on exercising and diet plans to meet their personal health needs and goals.• Oversaw the creation and development of short and long-term goals for each individual member to reduce each clients’ overall BMI.• Orchestrated all elements of the development and implementation of strength training programs to meet the needs of each client.• Led the design and development of alternative client specific programs to meet the specific needs of individuals with physical and mental disabilities.• Conducted the ongoing monitoring, tracking, and evaluation of each member’s progress and adapted programs as necessary.

Upton, Ma

• Accountable for teaching and reinforcing the fundamentals and rules of baseball to high school baseball players. • Devise programs geared towards improving weaknesses for each individual player. • Provide supervision and enforce safety standards and regulations governing sports, recreational activities, and the use of equipment. • Display positive communication and encouragement as well as constructive criticism as needed.

Milford, Ma

• Prepared current work list by studying assembly directions, blueprint specifications and parts lists.• Positioned parts and subassemblies by using templates and interpreting measurements. • Maintained a safe and clean working environment by complying with procedures, rules, and regulations.• Supported duties as assigned to assist in completing a remodel of the manufacturing department.

Education record

Sports Management

Sports Management

High School Diploma, Plumbing

Activities and Societies: Student Council Varsity Baseball Varsity Basketball