I am an experienced professional with an established record of client relationship management, sales and business development, and operations management experience. Recognized for demonstrating a natural aptitude for overseeing and coordinating key operations in retail and other environments, as well as for leading the delivery of exceptional service to customers and for driving increases in sales and business growth. Professional focal points include relationship management, team leadership and collaboration, goal management, staff training and development, customer service and support, client needs assessment, process improvement, performance improvement, opportunity management, revenue generation, and sales management. Delivering superior performance on the latter areas of expertise requires utilization of effective communication and interpersonal skills, as well as business acumen, strategic planning, and problem-solving to support efficiency and maximum success.Currently, I am the Store Manager with Card Vault. Under my leadership, I direct a wide variety of key store operations, ensure the ongoing meeting of customer needs, and supervise the operations of staff members. I also institute significant increases in sales and revenue, devise and develop strategic plans, and maximize customer satisfaction and retention. In addition, I liaise with senior leadership and various other personnel and teams to ensure the company’s operational support structure is driving the business forward at all times.Colleagues describe me as a driven, strategic, precise, down-to-earth, dynamic, and managerial expert who can be relied on to offer superior operations that deliver profitable results on time and under budget.I am pursuing new opportunities and can be reached through this profile, or by phone at: 774-276-2834