Ryan Breen Email & Phone Number

Detroit, MI, US

Taylor, Michigan, United States

• Assisted kitchen staff with prep, service, and cleaning, ensuring smooth operations and high-quality food/service standards
• Maintained ticket times between 6-8 minutes, improving operational efficiency by 60%
• Enhanced service quality, leading to increased customer satisfaction satisfaction rates of 70%

Bloomfield Hills, Michigan, United States

• Produced schedules that consistently maintained labor costs under 14%, ensuring operational efficiency and cost control
• Handled cash for server staff, ensuring safe accessibility and accurate bank deposits, contributing to financial integrity.
• Led and mentored staff, enhancing team performance and maintaining high service standards.
• Maintained a customer satisfaction rate of 90% or higher, showcasing commitment to service excellence
• Helped build, advertise, and enhance current and new menu options, contributing to increased customer engagement
• Used technology proficiency to troubleshoot POS systems, ensuring smooth operations.

Bloomfield Hills, Michigan, United States

• Managed a team to ensure a clean and welcoming environment for customers and staff at The Kingsley Bloomfield Hills.
• Oversaw food and beverage ordering, ensuring timely delivery and customer satisfaction.
• Implemented efficient processes to streamline operations and enhance overall customer experience.

• Created 5+ cocktail menus using extensive knowledge of liquor to enhance patron experience at Slows Bar BQ.
• Managed a 24-seat bar, entertaining guests and ensuring smooth operations to provide exceptional service.
• Utilized strong organizational and multitasking skills to meet customer, team, and business needs efficiently.

2138 Michigan Ave.

• Led a team of over 20 staff members, implementing standard operating procedures for continual improvement, enhancing operational efficiency by 60%
• Conducted regular inspections to resolve unauthorized, unsafe, or ineffective practices, ensuring a safe and compliant environment
• Delivered exceptional customer service, increasing customer satisfaction rates by 70%
• Assisted with private dinners, food and beverage pairings
• Assisted in beginning a new pop-up program for small businesses

Greater Detroit Area

• Conducted player and coaching personnel interviews for articles with hard deadlines
• Researched teams to compile lists for publication, including injury reports and player status
• Collaborated with photographers to enhance article impact for next-day reads

Livonia, Michigan, United States

Detroit, Michigan, United States

• Analyzed over 1000 financial transactions, maintaining high-quality production and ensuring operational efficiency
• Managed CRM pipliness of 30+ partners, closing high-volume transactions and enhancing team performance
• Created communication and production workshops, improving business efficiency and staff training
• Worked closely with small businesses and trained them on proper way to submit complete documentation
• Approved and denied over 1000 loans, abiding by government regulations

Detroit, Michigan, United States

• Excelled in using "The First Five" conversation model to provide top-notch customer service in communication and production.
• Managed over 100 transactions simultaneously while handling new calls and clients, showcasing exceptional multitasking skills.
• Contributed to being a top-performing team in the Combine Region, achieving outstanding results for Rocket Mortgage.
• Provided 5-star customer service, whether the outcome was an approval or denial, ensuring a positive experience for all clients.

• Collaborated with local government agencies to gather current information for production teams
• Researched local and national periodicals for relevant news updates
• Assisted reporters and camera crew by coordinating story locations and schedules
• Conducted interviews with professionals and personalities for local news stories

Detroit Metropolitan Area

• Operated cameras and assisted in producing 10 episodes for Season 9 of MetroArts at Detroit Public Television.
• Ensured a high production rate to meet tight deadlines for the show.
• Collaborated with the production team to deliver high-quality content for viewers.

Detroit, Michigan

• Guided consumers through the mortgage loan process, ensuring a seamless experience
• Managed a busy schedule in a fast-paced environment, staying up-to-date with financial trends
• Collaborated with team members to provide top-notch service and meet client needs

Bachelor Of Arts - Ba, Broadcast Journalism

Activities and Societies: Pi Kappa Alpha Alumni. MetroArts Detroit Camera Operator

Education record

Activities and Societies: Videographer for the SVSU football team