Ryan Wilson Email & Phone Number

Meridian, Idaho, United States

Meridian, Idaho, United States

• Care Access is a rapidly growing clinical research start-up committed to making clinical trials a reality for all people. Over the course of 2022, Care access grew from ~200 team members to nearly 1,700 while expanding.
• Built the Care Access Supply Chain's comprising of 3 Warehouses, Procurement Team, Logistics Team, Field Operations Team, Fleet Shop, and Research Laboratory, growing the team from 9 to 115 staff members within 6 months.
• Implemented logistics and standard operating procedures (SOPs) to support investigational products, lab samples, and source documents by working with customers, frontline leaders, and presentations to the executive team.
• Reduced costs by 19% by the creation of a comprehensive supply catalogue, identifying new vendors, and joining a Global Purchase Organization.
• Launched the COLA certified research laboratory in 6 months, reduced labs results from 8 days to 24-48 hours while maintain quality and increasing customer service levels.
• Created KPI’s for each vertical that are reported in a weekly business review.

Boise, Idaho, United States

• Built the newly created Sorter Expansion and Optimization (SEO) team in Amazon Customer Excellence System (ACES).
• Responsible for recruitment of four program managers, team structure, deliverables, and onboarding materials.
• Managed a 2021 network wide project portfolio of $192MM, delivering $95.6MM in annual savings for 2021. These projects focused on improving equipment utilization, increasing capacity, enhancing Ship Dock sortation.
• Grew the 2022 project portfolio to $230MM, with annual savings of $113MM.

Nampa, Idaho, United States

• Successfully launched the Outbound department of BOI2, an ARS Fulfillment Center, through comprehensive planning, emphasizing safety, planning, execution, continuous improvement, leadership, and self-management.
• Demonstrated expertise in Delivery Estimate Accuracy as the NorthWest Region, achieving a #2 ranking for Pre/Post Slam Delivery Estimate Accuracy for Q4.
• Achieved the #1 rank for the Outbound 2020 ARS Launch network, while successfully onboarding 80% of external managers.

Troutdale, Oregon, United States

• Responsible for ensuring the safety, quality, and performance of the CAP Department overseeing 5 Operation Managers and 18 Area Managers.
• Led PDX9 to deliver Late Slam Defects per Million Opportunities (DPMO) of 709 leading the North American Fulfillment Network with an average of 5,648.
• Led the ARS North American Region as the Delivery Estimate Accuracy (DEA) Subject Matter Expert on regional initiatives that resulted in a 50% improvement in Pre-Slam DEA, generating $1.05MM in cost savings over three.

Troutdale, Oregon

• Managed a team of 8 Area Managers and 800 hourly associates in a high-volume outbound Fulfillment Center, with a focus on safety, efficiency, and customer satisfaction. I led strategic planning and forecasting efforts.

Odessa/Midland, Texas Area

• Oversaw the Toyah Subdivision, owning the safety, regulatory compliance, operational efficiency, asset utilization, labor expenses, terminal KPIs, and budgets for 200 miles of railroad and 3 rail terminals. Leading a.
• Maintained 99% on-time delivery performance despite a 75% increase in volume, a 10% increase in workforce, while maintaining a 0% increase in safety-related incidents.
• Implemented proactive training programs for return-to-work employees to reduce safety-related incidents.
• Successfully unitized 6 high-volume customers, resulting in a 50% reduction in transit time and reduced yard congestion, while increasing volume capabilities without infrastructure expansion.

Big Spring, Texas

• Oversaw the 24/7 operations of Big Spring Yard and 100 miles of mainline track with a team of 75 employees.
• Reduced overtime expenditure by 25% and reduced work event dwell by 40% through the implementation of standardized work procedures.

• Managed profit and loss, contracts, sales, inventory, and customer billing for the Helper Branch, optimizing financial performance and ensuring high levels of customer satisfaction.
• Reduced average contract to home completion time by 50%, from 6 months to 3 months.
• Increased the average profitability of each home by 35%.
• Led the entry into the IRC Home market with a broader customer base and high profit margins.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Of Science, Business Administration And Management, General, 3.95

B.S, Business

Associate Of Science (A.S.), Business Administration, Management And Operations

A.S. & A.S, Business 2011