Ryan Emperador Email & Phone Number

San Jose, Ca, Us

San Jose, Ca

• Analyze corporate accounts and head accounts payable, payroll/401k, meeting deadlines, and decreasing fees.• Analyze and reconcile thousands of orders using QuickBooks and ERP system weekly, reducing risk and resolving discrepancies.• Advise and evaluate issues regarding purchase order price discrepancies, out-of-stock items, shipping details, missing items/orders, and return orders, increasing revenue and reducing loss by 15%.• Lead, develop, and conduct purchase order procedure training for sales account managers and the global customer care team impacting 20 employees, and improving knowledge transfer and communications.• Create and address procedures for processing purchased orders, submitting invoices, and posting payments for an ERP system, resulting in increased efficiency and minimizing wrongly shipped orders.

San Jose, Ca

• Managed and organized funds by processing all payment types, including posting room charges, generating reports/invoices, and calculating issues related to disputed charges, generating a 10% increase in revenue.• Maintained the reservation system by inputting and adjusting numerical data, as well as tracking the inventory of 200 rooms.• Validated and compared reservations for 50+ customers, and processed last-minute on-site reservations. Solved reservation discrepancies over the phone, by email, or on-site.

Palo Alto, Ca

• Processed and approved all payment types for 20+ customers, including room charges and debit and credit transactions, resolving issues related to disputed charges.• Organized and managed the reservation system of 20+ offices, and directed and addressed issues.• Regulated the coworking space, greeting and validating 50+ reservations for customers, and processing last-minute reservations.

San Jose, Ca

• Conducted quality review process on tax returns, reviewed the data for any technical errors and ensured the tax law was correctly applied, daily for 4+ people.• Provided free high-quality tax return preparation to taxpayers qualifying for VITA assistance, decreasing cost for taxpayers, monthly for 45+ people.• Interviewed, and directed taxpayers using the IRS Intake & Quality Review Sheet, improving efficiency by 15%.

Okinawa, Japan

Bachelor Of Science - Bs, Finance

Activities and Societies: Credit Analyst Certificate Program, Dean's Scholar Beta Gamma Sigma (BGS), Banking and Investment Association.

Associate Of Science - As, Accounting, 3.6 Gpa, Cum Laude

Activities and Societies: SparkPoint VITA Site Program

Associate'S Degree, General Studies, 3.5 Gpa

High School Diploma, General Studies, 3.2 Gpa