Ryan Fleming Email & Phone Number

Rockville, Maryland, United States

• Provide advanced analytical and business ownership support related to RFPs and initiative strategy planning and documentation.• Analyze data to identify trends and usage of existing contracts.• Identify key cost drivers in product/service categories.• Create customized and complex ad hoc reports for competitive analysis.• Conduct User Acceptance Testing for new projects/enhancements within existing systems. • Lead/train junior analysts on technical skills and strategies.

Gaithersburg, Maryland, United States

• Maintained maintenance/mapping of master data as the SME within MDM tool for various systems.• Created and analyzed advanced levels of data to provide to leadership and key stakeholders.• Provided level 2 support for invoice & operational issues within eProcurement platform.• Conducted User Acceptance Testing for new projects/enhancements within existing systems.• Hosted weekly calls with suppliers to assist in resolution of invoicing issues.• Achieved promotional advancement from earlier positions (Program Specialist I & Program Specialist II)

Gaithersburg, Maryland, United States

• Continued maintenance/mapping of data in eProcurement platform.• Provided operational support as well as monitor and address issues within support mailbox.• Conducted training with FSI and AP team members on the flow of invoices from ASN‐SAP.• Created training documents to team members and outside resources on various processes.• Created monthly billing file for proper payment of eProcurement system usage.

Gaithersburg, Maryland, United States

• Continued maintenance/mapping of data for eProcurement platform in SAP.• Monitor and address issues within support mailbox.• Conducted annual user recertification process.• Created monthly billing file for proper payment of eProcurement system usage.