Ryan Fountain Email and Phone Number

• Provide information and direction to vendors, facilities personnel and other service provides as required to ensure excellent coordination and execution of work with minimal disruption.• Supervise a team of facility managers for all US facilities, providing daily guidance and support to ensure high-quality service and adherence to company policies.• Maintains direct contact with varying levels of BPO administration including executives, clients and vendors, as business needs warrant• Manage end-to-end project plans, provide status updates to key stakeholders, and ensure projects are executed.• Develop and recommend US Facilities operating budget and ensures the departments operates within budget.• Manage multiple concurrent facilities projects, working closely with regional teams and service providers• Inspecting, scheduling and supporting routine preventive maintenance on all appropriate equipment.

• Provides direct supervision of 400,000 square feet of operational clinics and is accountable for equitable services deliveries for 50 Autism therapy practices, by developing inclusive long-range planning.• Evaluates quality, responsiveness and effectiveness of facility departmental programs and initiatives, service delivery methods, OSHA policies and procedures on a continuous inclusive effort.• Administrates and works in collaboration with employees, department leaders, and chief level officers involved in autistic programs to advance equitable services through employee engagement and supplier development.• Implement inclusion maintenance programs and procedures that reduces carbon footprint and operating costs to increase overall productivity.• Performs compliance inspections, identifying issues associated with functionality, appearance, safety, and equity.• Proactively works to improve existing processes and create opportunities to improve performance outcomes.• Manages program emergency action plans and oversees the regional emergency preparedness initiatives.

• Responsible for the performance of a team of Technicians, Operating Engineers, Service Providers over on a large-scale facility (3.2 million sf.) to perform maintenance and repair facilities systems.• Assist project manager for on-going building renovations and capital projects, upon completion will be responsible for development, management and supervision of all future renovations.• Follow up and report on completion of all facility requests for building related items to an online facilities maintenance platform management system. (Corrigo)• Develop and implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity.• Manage and supervise additional labor as needed for contracted services for special events and daily maintenance requests.• Process all purchase requisitions and invoices for building related purchases using Yardi Marketplace.• In coordination with site Safety manager, ensure all vendor activities adhere to OSHA guidelines.• Track facility budget performance taking appropriate actions to contain expenses.• Develop monthly/quarterly variance reporting on all operating budgets.• Assist with collection of data as needed for KPI reporting.• Assist with annual facility budget preparation.

Facilities• Provides direct supervision of 100,000 square feet of multiple property management branch facilities and is accountable for sustaining the 20 branch facility structure by coordinating electrical, HVAC, mechanical, maintenance and capital project needs • Support, manage and negotiate corporate commercial leases in 18 MSR branch markets in the Unites States. • Research and forecast property management facility needs with the guidance of investment portfolio reports. • Set up and approve all facility utilities, branch and corporate furniture and IT equipment. • Design corporate and branch offices in accordance to MSR standards.Vehicle Support• Manages 2 million dollars of fleet vehicles and implements vehicle wraps, wex gas cards, and sufficient commercial insurance to support 24/7 property management needs. • Train, develop, and implement Verizon Fleet Network GPS tracking support systems to ensure driver usage compliance. • Develop and implement quality assurance safe drivers program for 100+ authorized drivers. • Studying usage patterns, projecting future vehicle needs, and recommending purchase or lease.

Manage facility related services and provide administrative and technical support of multiple music departments and capital projects as directed. Supervise facility staff, facilities technicians, maintenance services, external contractors and vendors at the 250,000 sq. ft. Butler School of Music building.

Managed the development, execution and oversight of special projects, including performance measurements and quality program assurance. Interacts with internal contacts within each vertical network, including: Directors, Division & Program managers. Conduct and coordinate data analysis and evaluation to measure program effectiveness.

Provided day-to-day supervision of programs and events and is accountable for sustaining the facilities unit structure by managing electrical, HVAC, and general maintenance in 115,000 sq. ft. of facilities. Managed programs with 501(c)(3)’s including the contract management of vendors, caterers, contractors for equipment rentals to ensure efficient running of supported cultural events. Supervised, evaluated, and counseled staff to ensure a high level of customer service is applied.

Provided supervision of athletic staff that supervises athletic fields and outdoor resources and is accountable for sustaining parks policies and procedures during athletic programming. Interacts in structured and informal ways with sporting leagues and park users to monitor behaviors and activities, to identify or assess issues and to help resolve conflicts.

Scheduled day-to-day vehicle usage, including estimating pick-up and drop-off times and maintaining the schedules of the entire transportation fleet. Developed, documented and implemented transportation program policies and procedures including usage standards and priorities, driver coverage, and procedures for cancellations and breakdowns.

Captured and Edited videos for High School show choir competitions.