Manage operations for customers including Uline, Columbia Sportswear, Home Depot, Genesco, Keen, Wolverine and Spectrum Brands.Ensure safety, service and operating efficiencies are achieved.Manage staff, labor and vendors to achieve established safety, financial and production goals (KPI's).Provide continuously consistent services to all clients without interruption.Support the implementation of process improvement and client development plans, aiming for cost savings and/or revenue enhancement for Maersk.Conduct benchmarking and analysis to identify opportunities for performance improvement.Execute improvements of operations and customer service quality and efficiencies.Drive KPI’s, measurements and client specific root cause analysis reporting as well as proactive analysis to prevent errors from occurring.Ensure that the teams are equipped with the knowledge from the latest SOP.Coach, lead and motivate warehouse team to reach personal, and departmental goals.minimize staff turnover to industry leading levels that support long range business plans.Ensure that all employees have up-to-date job descriptions, and a training plan.Decide any training requirements, attend any directed training, and ensure full implementation of learning.Support team effort in planning warehouse space layouts and moves as driven by business needs.Show Constant Care through taking timely and necessary corrective action within all areas of responsibility as required.Manage the implementation of operational processes, guidelines and standards for WND Operations.Ensure correct control of expenses incurred.Ensure that tools are in place to coordinate planned workload with resources (manning and equipment) needed across the operation.

Determined daily staff needs for day to day operations.Managed customer accounts and oversaw distribution of goods.

Established and managed new accounts.Worked closely with the Director of Marketing on all projects and rollouts.Regulated and maintained inventory levels in 100+ stores.