Ryan Guffey Email & Phone Number

Scottsboro, AL, US

Huntsville, Alabama Area

Huntsville, Alabama Area

• Support installation, configuration, security, operation and maintenance of web portal services and software related to SharePoint infrastructure.
• Coordinate technical requirements with other IT functions for supporting technologies and systems, including but not limited to authentication (Active Directory), ADFS, Claims Based Authentication, system connectors.
• Provide upper level problem resolution and work with IT Support Team to develop First Level issue resolutions as needed.
• Perform typical system administrative activities such as site creation, permission assignments, backup, restore, patches & problem resolution.
• Implementation of DISA STIG’s to ensure DIACAP and RMF security audits are successful.
• Perform Monthly OS and Application level patches to reflect and updated Infrastructure.

Huntsville, Alabama Area

• Contribute to SharePoint Portal Server infrastructure, user access and application deployment.
• Support the installation, configuration, security, operation, and maintenance of all web portal servers, equipment, and software related to SharePoint infrastructure.
• Participate in planning and execution of tasks related to the evaluation of new SharePoint based initiatives.
• Develop, configure and maintain document libraries, enterprise lists and site collections.
• Perform typical system administrative activities such as site creation, user training, backup, restore and issue resolution.
• Technical support of InfoPath forms, including communicating the location of form libraries, their purpose and workflows.

Huntsville, Alabama Area

• Support the installation, configuration, security, operation, and maintenance of all web portal servers, equipment, and software related to SharePoint infrastructure.
• Participate in planning and execution of tasks related to the evaluation of new SharePoint based initiatives.
• Perform typical system administrative activities such as site creation, user training, backup, restore and issue resolution.
• Technical support of InfoPath forms, including communicating the location of form libraries, their purpose and workflows.
• Maintain and administer Microsoft SharePoint Portal Server, including daily monitoring, troubleshooting and performance analysis.
• Maintain current industry knowledge of development concepts, best practices and procedures for SharePoint solutions.

Huntsville

• Diagnose and solve complex computer/network problems.
• Strong knowledge of Organization’s SOPs and IT policies.
• Provide advice and training to user base.
• Troubleshooting of Client Side PC & Blackberry Issues.
• Assist in teammate’s growth by mentoring.
• Managing Enterprise users and computers in Active Directory.

Huntsville, Alabama Area

• Experience directly related to computer service and network administration by designing, installing and maintaining routers in LAN and WAN configurations.
• Duties were to maintain, analyze, troubleshoot, and repair computer systems with regard to software, hardware and computer peripherals.
• Provide professional and personal assistance to clients in answering inquiries, locating information and analyzing technical requirements at a moment’s notice, sometimes in stressful situations
• Provide professional and prompt responses and problem resolution to users when answering and routing Help Desk trouble tickets either by telephone, in person or through e-mail
• Responsibilities include informing users of Army and internal policies, pertinent network information including network downtime or widespread/reoccurring issues

Huntsville, Alabama Area

• Assisted PC Technicians in troubleshooting and resolving various computer related issues.
• Supported Quality Assurance and Metrology Departments by calibrating scales to ensure accuracy in product weight.
• Maintained an unblemished safety record in compliance with the Food and Drug Administration, as well as OSHA stringent requirements.