Ryan H. Email & Phone Number

Bay City, TX, US

Maple Grove, Minnesota

Manage a team of 12 readers to accurately assign scores to student responses on yearly state mandated academic assessments, applying scores and coding as appropriate to a committee approved rubric, identifying plagiarism, offensive content, and other non-score codes and escalations as appropriate in a REMOTE setting.Maintain confidentiality of all.

Maple Grove, Minnesota, United States

During my time at DRC, my scoring and scoring team lead projects included EWD 6-8 ESL writing for Wisconsin, Delaware and Arkansas, (WIDA) as well as 6-12 grade Louisiana social studies, or LEAP ELA220.Manage a team of 12 readers to accurately assign scores to student responses on state mandated academic assessments, applying a committee approved rubric in.

Madison, Wisconsin, United States

• Customer Service Skillset & Mindset: Respond promptly and effectively to customer inquiries via email,internet chat, and phone, embodying the company's professional tone and demonstrating courtesy,understanding, and.
• Continuous Improvement, Multitasking, & Discipline: Using Software & Technology to liase withcustomers and team members in a remote home office environment.
• Technical Support & Troubleshooting: Deliver comprehensive technical support to customers, includingassistance with web navigation, program/software installation and updates, troubleshooting printingissues, and.
• Product Knowledge & Business Process & Protocol: Maintain a high level of proficiency and stayingabreast of updates and developments regarding the Musicnotes.com Apps and Musicnotes.com Websiteand internal and external.
• Teamwork & Collaboration: Collaborating closely with team members to achieve shared objectivesand to stay informed of company, departmental, and interdepartmental updates to identify necessaryadaptation regarding these.
• Process Creation & improvement, Customer Stewardship & Brand Ambassadorship: Contribute tothe enhancement of customer service processes, and uphold the company's standards of excellence,demonstrating a commitment to.

• Managed daily operations of a private music studio offering individual and group lessons for woodwind, brass, and piano students.
• Developed customized lesson plans tailored to the individual needs of beginner through advanced level students, focusing on technique, music theory, and performance skills.
• Built a diverse client base through marketing efforts including social media, word-of-mouth referrals, and partnerships with local schools and organizations.
• Prepared students for solo and ensemble competitions, recitals, and auditions for music schools and honor bands.
• Coordinated and hosted recitals and other performance opportunities for students to showcase their progress and growth.
• Ensured excellent customer service and communication with parents regarding student progress, scheduling, and payment.

• Communication, Punctuality, Inquiry Resolution: Liaised with Customers by responding promptlyand effectively to customer inquiries via email, internet chat, and phone, embodying Antigua Winds'professional tone and.
• Quality Control Process Development & Documentation: Implemented rigorous quality controlprocesses, ensuring the production of high-quality musical instruments. l Conducted thorough inspectionsof finished products.
• Accounting and Transaction Monitoring and Processing: Managed accounts payable and receivablefunctions, accurately processing invoices and payments. Liaised and with vendors and suppliers tonegotiate favorable payment.
• Procedural Development & Streamlining: Streamlined financial processes, contributing to a moreefficient and organized accounting system.
• Auditing, Documentation & Record Keeping: Utilized strong attention to detail in financial record-keeping and documentation.

• Led daily rehearsals for middle and high school orchestras and choirs, maintaining continuity of instruction in the absence of the primary teacher.
• Directed students in learning and performing orchestral and choral repertoire, ensuring proper technique, intonation, and musicality.
• Collaborated with fellow music educators and staff to maintain a structured learning environment and address student needs.
• Prepared students for upcoming concerts, performances, and competitions, adhering to district and state curriculum standards.
• Facilitated sectionals and small group rehearsals, offering targeted instruction to improve individual musicianship.
• Implemented lesson plans left by the permanent teacher, while adapting instructional strategies to meet student learning styles and abilities.

• Record Keeping & reconciliation: Managed Departmental Inventory, actively oversaw the musicalinstrument inventory, executing precise management of instruments and locker assignments each longsemester.
• Database creation & management: Maintained meticulous records of instruments and equipment inthe FileMaker Pro 11 database, ensuring accurate and up-to-date information for efficient tracking.
• Leasing Coordination: Responded promptly to the demands of professors and ensemble directors byleasing university musical instruments for instrumental ensembles and Brass, Woodwinds, and StringsTechnique classes.
• Client Satisfaction: Demonstrated a commitment to meeting the needs of professors and ensembledirectors, fostering a positive and collaborative environment within the School of Music.

Music Performance, Clarinet

Activities and Societies: Phi Mu Alpha Sinfonia

Bachelor Of Music, Music Studies (Education)

Associate Of Arts - Aa, Fine/Studio Arts, General, 3.45

Associate Of Arts - Aa, Fine/Studio Arts, General, 3.50

Associate Of Arts (A.A.), General Academics