DFW Improved is the leader in remodeling in the DFW area and specializes in remodeling kitchens, bathrooms, additions, and outdoor living areas. Remodeling Consultant/Project Manager/Sales• Demonstrated outstanding sales skills by achieving $1M in sales within just 10 months, exceeding the annual sales goal by 25% and delivering impressive results.• Utilized strong communication and sales skills to guide clients through remodeling options, pricing discussions, and successfully close home improvement projects.• Negotiated and finalized sales contracts and payment schedules with customers, resulting in mutually beneficial outcomes and customer satisfaction.• Demonstrated meticulous attention to detail by ordering project materials, tracking incoming materials, and maintaining organized records of each project.• Coordinated multiple projects simultaneously by scheduling and managing trades to ensure timely and efficient completion of contracted projects.• Prepared detailed proposals and contracts for customers, providing expert guidance throughout the procurement process to facilitate successful project outcomes.

Regional Manager•Successfully oversee and manage operations for elite logistics provider's Dallas and Atlanta locations, delivering unparalleled customer service and optimizing business performance.•Lead, manage and coach a high-performing team of up to 60 associates, driving exceptional customer service that consistently exceeds established goals for productivity, quality and performance.•Spearheaded and managed successful expansion of a new store in Atlanta, GA, resulting in increased profitability and operational efficiency.•Successfully acquired new residential and business clients in the Atlanta area, utilizing exceptional sales and marketing skills to expand the business and drive revenue growth.•Develop and present detailed estimates for prospective clients, utilizing expert knowledge of logistics and customer needs to secure new business.•Collaborate with crew members to support their success in the field, providing coaching, training, and mentoring to drive employee development and satisfaction.•Cross-train employees in various facets of the business, monitoring work quality and coaching employees on performance to optimize productivity and efficiency.Operations/General Manager•Oversaw operations for the Dallas location, increasing delivery and storage sales.•Led and coached a team of up to 22 associates, achieving productivity and quality targets.•Expanded the business from 3 delivery trucks to 12, while growing the Dallas store location.•Played a key role in policy development and employee training.•Managed client relationships and provided solutions for operational issues.•Cultivated relationships with designers and potential clients to drive business growth.•Oversaw the relocation to larger warehouses as the company grew. Grew from a 15,000 sq ft warehouse to a 30,000 sq ft warehouse then to a 70,000 sq ft warehouse.

Project Manager, 06/2003 – 11/2010• Develop, manage, and led crews of up to 25 individuals for several ongoing projects for a company that specializes in luxury-home relocation and the delivery, installation, and storage of fine art, antiques, and furnishings.• Identify and organize the best resources to accomplish the job. • Train employees for daily procedures.• Interacting with a wide variety of clients & designers to manage the delivery and storage services for discerning clients who expect, demand, and receive the highest standards of professionalism• Anticipate and resolve daily challenges.• Responsible for preparing, transferring, and hanging of fine art.• In charge of inventory assessment and damage assessment• Develop new employees into productive members of the team and coach them into becoming team leaders. Scheduling Coordinator/Bid Manager, 10/2006 - 02/008• Coordinate crews for several ongoing projects. • Meet with perspective clients.• Planned proposals and proposal support activities, prepare the master proposal schedule, and manage the proposal preparation process.• Managed proposals from initial conception through final delivery, including theme and content development, technical writing, editing, and proposal presentation• Organize daily truck deliveries.• Call vendors and maintain client relations.• Be a problem solver in all aspects of the business.Installation Specialist, 11/2002 - 06/2003• The ability to ensure valuable possessions are transported and stored securely, safely and with the utmost satisfaction.• Expert on premises disassembly and reassembly • Precision placement and hanging of artwork • Professional coordination and consultation with interior designers and art consultants