Ryan Higgins Email & Phone Number

United States

IGUS Inc. Rumford, RI 2021 - Current Inside Sales ECS Division • Inside sales of chain flex cables, energy chain cable carrier, triflex robotic cable arm carriers.• Work with engineers and contractors for facility layouts CNC, plasma cutters, seaport cranes, automotive and palletizing robots.• Working with CAD, drawing layouts, schematics, BOMs for facility layouts and builds.

Boston, Massachusetts, United States

• Tracked project progress and updates and monitored deliverables, milestones, and issues for accurate real-time reporting• Modified and directed project plan to meet organizational needs• Developed internal project management systems and communications to facilitate successful operations• Drove team success through shared vision and recognition of quality performance• Fostered relationships with vendors to foster positive working relationships• Collaborated with project and field teams to coordinate and organize inputs and logistics• Established timeframe and managed schedule throughout the project• Provided management for internal personnel, contractors, and vendors• Scheduled and participated in digital, in-office, and onsite meetings to discuss project progress and identify

• Executed all strategies and operations within Northeast Region• Managed regional delivery of an OEM program• Trained and mentored 37 techs in AMD Radeon GPUs and Ryzen CPUs to accomplish brand awareness and quarter-over-quarter revenue• Managed the operational activities, store coverage, assignments, and call report completion• Responsible for staffing, training, and motivation of field personnel• Developed and maintained excellent working relationships with regional and district account management within key retail accounts• Analyzed business results in the region/territory and utilized data to recommend and implement process improvements• Impacted market share through field leadership and sales training• Leveraged industry trends and competitive analysis to improve customer relationship building

East Region

• Managed remote field team of full and part-time reps• Oversaw market revitalization across multiple regions to acquire optimal performance• Restructured two challenged regions in less than 12 months, increasing sales by over 125% YOY• Implemented strategic, multi-district training sessions to develop brand loyalty and mindshare• Monitored daily reports analyzing all aspects of the market including brand awareness, evaluations, and budget tracking• Reviewed market audits and remotely manage sales team through internal systems including Oracle• Handled trade show set up and delivered exciting presentations• Controlled project lifecycle for marketing, training, and restructuring projects• Exceeded forecasted sales by 60% at Costco launch• Delivered world-class customer service to all clients and follow up timely as neededKey Achievement Tasked with launch and maintaining of 1-year test pilot sales program within Staples’s assistant selling Epson printers in the NYC market. Successfully maintained and carried Pilot program for an additional 5 years with increased lift in sales, foot traffic, and accessory sales. Sales outpacing average sales in the NYC market by 110% YOY and expanded the program to LA and San Francisco markets.

North East

• Developed aggressive marketing strategies to revitalize sales over a 10-month period• Adopted aggressive sales and marketing plans paired with community outreach programs• Worked with senior management and sales representatives to ensure effective implementation of marketing initiatives• Consistently exceeded quality control audits on individual stores• Maintained strong vendor and customer relationships with open communication

North East

• Conducted training sessions for retail managers across the U.S• Cultivates critical relationships across four national retail channels to ensure program success• Manage key territory consistently exceeding director and client expectations• Coordinated divisional branding events across the northeast

North Attleboro, Ma

• Managed big box retail store and sakes strategy for teams and drive customer experiences• Exceptional customer service and team building skills• Collect, analyze, and prioritize market research data of sales day over day• Developed strong relationships within the company at all levels from senior management to everyday customers• Oversaw daily operations and manage technical logistics for the store• Coordinated with territory merchandiser to develop promotions and merchandising opportunities