Ryan Johnson Email & Phone Number

Little Rock, Ar, Us

Tampa, Florida, Us

- Lead the planning, integration, administration and engineering of SAAS-based platforms for use in Managed Security Service delivery (MXDR)- Build and develop a remote team of cybersecurity experts supporting MXDR offerings - Contribute to the overall architecture and planning for MXDR solutions- Utilize operational experience to bring new capabilities to market and to operations- Run platform operations for MXDR managed services- Work collaboratively with sales, marking, product, operations, and vendor counterparts - Capture customer requirements, feedback, and needs and communicate MDXR capabilities to customers- Evaluate new technologies and identify opportunities for improvement - Deliver impactful presentations at industry events to advance Deepwatch’s success in the market

General construction/remodeling contractor

Worldwide, Oo

- Manage and deliver Deloitte’s Managed Extended Detection and Response (MXDR) service, safeguarding ~500k client assets with 24x7 threat detection, prevention, and SOC L1 through L3 analysis and quality assurance. - Proficient in leading cloud-native security tools such as CrowdStrike Falcon, Splunk, Google Chronicle, ServiceNow, Exabeam, Netskope and Deloitte’s custom-built SIEM and Data-lake solutions.- Lead the overhaul of the MXDR onboarding process, ensuring clients experience an efficient 45-day transition of service provider, security log ingestion, and storage, guaranteeing uninterrupted enterprise security protection and instant real-time threat monitoring.- Build, develop, and support a customer-focused team of 30 Cybersecurity Consultants supporting commercial and government customers.- Work collaboratively with sales counterparts, marketing, product development, vendors, and other supporting teams.

Worldwide, Oo

- Serve as the technical bridge between Deloitte and customers by helping customers better understand Managed Extended Detection and Response (MXDR) capabilities, while capturing their requirements and needs.- Establish a solid relationship with other Security Teams to promote and implement the best policies and procedures for the firm.- Serve as escalation point for L1/L2 analysts and liaison with SOC management.- Support the engineering and forensics processes across the SOC and Intel Teams.

Worldwide, Oo

Worldwide, Oo

 Provide analysis and support for Managed Endpoint Protection systems Manage policies and software deployment for endpoint security solutions Write rules, policies and exclusions for Anti-Virus or Endpoint Security Products Configure and maintain on-demand and real time Anti-Malware policies Ensure endpoint security solutions and policies are configured to detect and respond to insider threats Troubleshoot basic enterprise applications, server and endpoint environments Perform incident triage and resolution in situations using predefined procedures Serve as escalation point for L1/L2 analysts and liaison with SOC management Support the engineering and forensics processes in the SOC Adhere to internal operational security and other Deloitte policies

Conway, Arkansas, Us

Day to day management/overseeing of the following endpoint security solutions: F5 VPN, Bitlocker, CrowdStrike, CommVault, DLP (to include CASB), SCCM, JAMF and Admin By Request.

Conway, Arkansas, Us

Day to day management/overseeing of the following endpoint security solutions: F5 VPN, Bitlocker, Carbon Black Protection, CommVault, SEP, DLP (to include CASB), SCCM, JAMF and Malwarebytes.

Conway, Arkansas, Us

Day to day management and ownership of F5 APM.

Little Rock, Arkansas, Us

Follow Incident, Problem, Change and Release Management processesDuring and After-Hours Incident Resolution and LoggingChange and Release Management SupportPerform Incident Triage, Problem Analysis and Root Cause ReportingRelease and Regression Testing Support, including the creation of test/release plans and test data as required.Creation of and on-going updates of Troubleshooting Guidelines and ProceduresMulti-tasking, problem-solving, and an ability to grasp complex and highly integrated systemsPerform customer service as with business partners. Act as interface between business and IT.An understanding of the business requirements of the system they primarily support and a competent understanding of other systems the team supports; i.e. Markets, DSS, Settlements, EMS, Oasis, RTOSS, etc.Provide training assistance in areas of expertise to other employees, as neededApplication of detailed knowledge around specific applications or interfaces (Recognized as Subject Matter Expert).Provide real-time support for IT systemsPerform tasks or special projects as assigned by the management team or by senior team members.Coordination of implementation plans that span across multiple support teams in IT, vendor support and Market ParticipantsContinuously monitor IT systems and take actions as necessary to maintain accuracy of results. Mentor Level I and new team members. Provide mentoring to other IT Programmer/Analyst team members based on experience.Understanding of and compliance with SPP Policies and Procedures.

El Dorado, Arkansas, Us

Act as primary contact/supervisor for Field Technicians/System AdministratorsEngage hardware support teams to resolve system outages for all systems. Provide leadership with updates around scheduled and unscheduled downtimeManage hardware/network (Windows POS Systems and Cisco LANs) orders and installations for all new sitesResponsible for maintaining network wiring and equipment refreshes for over 1200 sites.Manage logistics between the headquarters warehouse and sitesPreparation of budgeting for the Field TeamWork closely with vendors to obtain hardware and other equipment required for new sites and upgrade projects, to exceed $3MM/yearContract Management for larger projects requiring additional resources

Conway, Arkansas, Us

Act as primary contact for scheduled downtime for all systems. Work with the change team and project managers to schedule system downtimeAssist in preparation for and participate in any corporate, customer or industry security audits.Troubleshoot and manage backups in order to meet contractual retention requirements for the customer. Engage in modification of firewall rules- adding and or removing to include testingManage installation of new hardware for the solution, to include; submission of hardware and software quote request, new assets, decommission and removal of older equipment as necessaryManage server accounts to include; new accounts, removal of retired accounts, password resets, and account unlocksWrite code/scripts (bash/perl/batch) to monitor hardware to send alerts upon hitting predetermined thresholdsArchitect F5 Load Balancer to ensure failover criteria is in place to reduce the risk of downtime

Conway, Arkansas, Us

Ensure customer requirements are implemented and review change accounting activity to ensure compliance with configuration management policiesDefine, implement, manage, analyze and improve processes and tools that meet contractual and company requirements and policiesDevelop and maintain software configuration management tools and software loads to support configuration identification, control, reporting, and delivery of both internally developed and externally purchased commercial-off-the-shelf (COTS) software productsAdminister and maintain the change management process required to manage code effectivelyControl, manage, and proof read/audit codeUnderstand code dependencies and daily build variations along with deployment of code to various development, testing, and production environments

Bethesda, Md, Us

Baseline configuration management and testing for C-130J flight simulators.

Conway, Arkansas, Us