Ryan Johnson Email & Phone Number

Durham, Nc

Mastered a new WMS system and led comprehensive training for all teams on its effective use.Played a pivotal role in implementing a new WMS and an autonomous mobile robot system.Created and developed cross-departmental processes and protocols to optimize DC operations.Established peer check-ins to ensure teams adhered to new protocols.Spearheaded the ideation, creation, and development of an inventory coordination team, improving key KPIs: Increased inventory accuracy by 32%, achieving a 97% average, Maintained a fill rate of 99%+, Exceeded shipping goal, reducing days to ship to 1.5.Served as the primary problem-solver for WMS and autonomous mobile robot integration, ensuring seamless communication and addressing system inefficiencies.

Durham, North Carolina, United States

Managed teams of 15-24, fostering leadership development within the department.Led process improvements during major business expansion, boosting picks per hour by 120% and throughput by 30%.Reduced e-commerce order queue time by over 50%, achieving a 12-hour cycle time.

Durham, Nc

Established operations for the first weekend team and created a dedicated returns management department.Developed and implemented all SOPs, streamlining workflows across the organization.Built a centralized resource guide using Google Sites, providing instant access to team members across 3 distribution centers.

Durham, Nc

I started on the outbound team as a picker, went to the inbound team as a receiver and learned the E-commerce fulfillment processes.

Durham, Nc

Worked professionally in recording, producing, and mixing until early 2020.Developed advanced skills in building preamps, requiring precision in soldering and attention to detail.Fostered a comfortable environment for artists, enabling them to perform at their best—skills I now apply in management.Identified strengths and weaknesses in both myself and my team, driving success and achieving high-quality outcomes.

Raleigh, Nc

Co-owned a successful business, driving annual revenue to nearly $1 million before my departure.Gained extensive experience in managing difficult personalities, effective communication, and complex problem-solving.Developed a deep understanding of what it takes to succeed in one of the most competitive industries.

Durham, North Carolina, United States

Taught 35 students weekly, managing scheduling, communication with parents, and consistent payment collection.Worked with a diverse clientele, ranging from ages 4 to 60+.Developed skills in inspiring students, building professional yet relaxed relationships, and making learning enjoyable.