Senior Consultant, Analytics & Ai
Toronto, Ontario, Canada
A Senior Consultant in the Analytics & Information Management practice at Deloitte, Ryan was selected to take on a role with the National Analytics Centre of Excellence out of the Toronto office. During this role, Ryan worked within the Deloitte Greenhouse a cutting-edge physical space designed to help clients tackle their complex problems. He designed, facilitated, and led over 100 strategy sessions for executive-level clients, from a Minister of a department to CXO of a global organization, and their respective teams. Each client session was tailored to address their specific challenges and drive strategic growth across multiple focus areas, including digital transformation, customer experience, advanced analytics, and innovation strategy.Ryan assisted clients in a variety of industries including Public Sector, Retail, Financial Services, Energy and Resources, and many more. Notable projects include:- Digital: Designed and developed an augmented reality app to enhance customer engagementby virtually displaying products, ratings, and reviews in a store environment.- Cognitive: Developed the solution architecture for a cognitive recruiter that uses an analytical model and digital front-end to evaluate internal and external data points to source candidates (i.e. skills, personality, aptitude, work ontologies, etc.).- Analytics: Led the development of a sentiment analytics solution that uses natural language processing to monitor social sentiment across a number of topics and themes for Twitter.- Artificial Intelligence: Led the development of a solution that identifies demographic data about customers using real-time video analysis with computer vision (i.e. face, emotion, gender, and age recognition)