Rachel Artig Email & Phone Number

New York, NY, US

New York, NY, US

Herndon, Virginia, US

Managed 12+ relationships with Fortune 50 CPG & pharmaceutical companies accelerating complex, analytical solutions ranging from data visualization to augmented root-cause analysis to understand key drivers in trends.Built and scaled Onboarding, Adoption, & Renewal Playbooks (or success strategies) increasing team efficiency by 20% and shortening customer.

Houston, TX, US

Hired and trained five successful Customer Success Managers to the Onit team.Standardized onboarding process with a Client Success Handbook outlining all processes, strategies, and technologies decreasing ramp up time by 25%.Led team of Data Analysts to assist with in-depth analyses to ad-hoc client legal billing questions saving clients upwards of $500K.

Houston, TX, US

Managed 17 relationships from Fortune 10 companies to top private equity firms totaling over $2M in contract value while maintaining less than 5% churn and growing book of revenue by 15%.Served as the Product Liaison to prioritize high value product releases using client feedback.Designed wireframe for Bodhala's (now Onit's) on-platform monthly Executive.

Minneapolis, Minnesota, US

Led 12 national A/B tests (using national geospatial marketing data) to prove the value of the media investment which informed Fortune 500 clients' media optimization decisions saving hundreds of thousands of redirected marketing budget.Created a Lifetime Value predictive model that tied consumer's demographic data to their media path.Streamlined A/B.

Roseville, Minnesota, US

Avid is a school program that empowers students that are: 1) the first in their families to go to college; 2) come from groups that are underrepresented in higher education institutions; and/or 3) scoring below the range for grades to become fully equipped for college and beyond. Originally hired for 3rd grade mathematics but taught 3rd-6th grade science.

Minneapolis, MN

Led a research project of analyzing over 2,000 annual employee engagement surveys over a 5-year time period to illustrate trends in employee satisfaction.Combined text mining, sentiment analysis of employees’ comments, and quantitative analysis of ordinal responses to gain a holistic understanding of how employees view Allianz.Presented key findings of.

Minneapolis, MN

Automated a formerly manual lookup for calculating the required minimum distribution of clients' IRAs in Excel.Led meetings with various users of 12 separate Excel tools to understand the purpose, outputs, and inputs within each tool.Updated documentation and interface of Excel tools to Actuarial Spreadsheet Standards for a streamlined user.

St. Paul, MN, US

Communicated with clients over phone with changes to policy or any questions a client may have.Drafted formal letters to Insurance Agencies and clients to inform of requests and changes of a policy.Quoted businesses and clients with other insurance companies to illustrate variance in premiums. Assisted in the training of new intern employees.Created an.

St. Paul, Minnesota, US

Surveyed businesses to determine level of preparedness for an influx of Chinese tourists to the area.Wrote white paper on Chinese immigration trends into the US.