Ryan L. Email & Phone Number

Seattle, Washington, United States

Greater Seattle Area

• Lead and developed data and reporting operational excellence by building analytics that supported driving new customers acquisition and retention resulting in approximately 50 million in revenue growth.
• Designed and built organizational performance dashboards specific to each OEM, transforming business and senior leadership visibility into overall OEM performance metrics.
• Delivered key analytics dashboards, data products, and pipeline optimizations against approximately 30 new business initiatives, ensuring business value was realized quickly and overall project timelines were met as.
• Acted as a key leader in new business initiatives by analyzing business and financial viability and delivering key recommendations that drove business direction and prioritization.
• Created and built an automated onboarding tools using agile project management processes streamlining business case processing resulted in efficiency gains and business process time saved.
• Gathered and refined functional and system specifications helping to spearhead the major effort to build out a new data warehouse which stored Salesforce and Operational data.

Redmond

• Created Dynamic Scorecards/Models based on data facts within a multitude of systems.
• Created Functional and System Specification Documents for customer adoption systems.
• Gathered and analyzed data from multiple BI databases/sources allowing future reporting to be completed without unforeseen complications.
• Designed/Built and maintained customer facing Lync BI tools showing customer adoption rates.
• Built / maintained a variety of Service Escalation Dashboards that were used by senior leadership for high level decision making and day to day operational purposes.
• Lead cross group calibration efforts to identify data/process gaps which resulted in a 400% minimum workflow increase and reduced redundancy.

Spearheaded the creation of new tools and techniques aimed at improving companywide efficiency and allow for better tracking of financial and sales performance. Interfaced regularly with the business executives to outline requirements for tool and report updates as well as changes to business processes. Developed a yearly planning tool using PSQL and Excel.

Redmond

Developed tools using SQL that communicate with the Microsoft sales databases that financially compensate sales teams with each new integration.Developed, managed and supported a fully automated tool that reduced a 2-3 day processing time to 1 day including creating and maintaining a detailed project plan.Reconciled historical integration data into new.

Bachelor'S Degree, Management Information Systems, B

Management Information Systems

Bachelor Of Business Administration (Bba), Management Information Systems, General

Business CIS