Ryan Libby Email & Phone Number

Fontana, California

Riverside, California

-Sell used vehicles at referral locations -Manage referrals, conduct customer follow-up, build long-term relationship with customers -Achieved an all time high sales record for February 2021 selling 114 cars in a month as a dealership -Telemarketing to all warm lead sources qualifying prospects and setting appointments -Monitoring and complying with company policies and applicable laws and regulations -Analyzing reports and bank stipulations ensuring every customer can qualify for their vehicle purchase -Closing a customer on a vehicle that meets their needs by overcoming objections

Ridgecrest, California

-Managed and operated a fleet of 200 to 300 rental units -Oversaw the most dynamic branch in the region operating Ridgecrest, Bishop and Mammoth -Mobilized units across hundreds of miles to ensure each branch had enough units to satisfy customer needs-Developed the overall sales and marketing strategy for the branch -Finished as the Number 1 Branch Manager on the Branch Manager Matrix for July -Achieved 3 straight Top 5 finishes on the Branch Manager Matrix -Had a $224 Per Car Operating Profit for the month of August -Decreased expenses by $72 a car for the month of August -Reviewed and analyzed reports, financial statements and billing -Managed branch receivables, including negotiating payment plans, collecting difficult accounts receivables, preparing write-offs for uncollectable accounts, and recommending accounts for referral to collection -Trained, motivated and coached employees to increase branch sales-Conducted in the recruitment, interviewing and hiring of branch employees -Evaluated, documented and conferred with my management team regarding employee performance -Administered and/or recommended disciplinary action, promotions, transfers and/or other personnel actions -Prepared effective and timely employee reviews and oversaw the review process -Increased the amount of days the units were on the road by 24.1%

San Bernardino, California

-Managed and operated a fleet of 570 to 620 rental units overseeing the largest rental branch in the region -Assisted in achieving a 15.9% Year to Date growth of the rental fleet -I was the number 3 Assistant Manager on the Assistant Manager Matrix for the month of July -Assisted in developing the overall sales and marketing strategy for the branch -Supervised and coordinated the efforts of the rental team -Created a plan for faster customer pick up service which led to higher customer satisfaction -Participated in the recruitment, interviewing and hiring of branch employees -Prepared effective and timely employee reviews and oversaw the review process

Riverside, California

-Managed and operated a fleet of 160 to 210 rental units achieving a $45 per car net other increase for the month of February-Assisted with the overall branch operations and supervision of the rental team -Tied for the Number 1 Assistant Manager in the region on the Assistant Manager Matrix for March -Improved overall customer satisfaction 6 percentage points averaging an 89% three customer service score

Ontario, California

Apple Valley, California

Hesperia, California

San Bernardino, California