Ryan Mark Email & Phone Number

Berlin, DE

Berlin, Germany

• Job Duties and Accomplishments:
• Achieved optimised working capital and supported market expansion by negotiating supplier agreements and payment terms, facilitating the rollout of new ice cream products and entry into Spain, Poland, Italy, and Czech.
• Enhanced operational efficiency and supported successful public events and marketing campaigns by aligning suppliers with cost of goods sold (COGS) and negotiating favorable terms across the UK, Germany, Austria, and.
• Boosted supplier relationships and market growth by implementing international and local rebate deals and marketing agreements, contributing to a strategic expansion into new European markets and increased brand.
• Facilitated seamless execution of expansion plans by coordinating procurement strategies with operational needs, aligning cross-functional efforts to support market launches and growth across multiple countries.

Berlin, Germany

• Job Duties and Accomplishments:
• Met increased sales and operational demands by sourcing, coordinating and optimising warehousing responsibilities and logistics operations, establishing internal processes for improved efficiency
• Gained a revenue increase from 34K per month to over €1.4 million annually by developing and executing a comprehensive warehousing and logistics model for tech retail kiosks across Berlin.
• Streamlined inventory management and enhanced operational control for 11 locations by transitioning replenishment and logistics operations from a third-party service to an in-house system.
• Enlarged service reliability and operational independence by implementing and managing a proprietary technology installation and maintenance program for kiosks, replacing external vendors.
• Supported substantial revenue growth by leading the expansion into new cities, increasing item sales from 10K to 430K and growing from 4 to 11 locations.

Belfast, Northern Ireland, United Kingdom

• Job Duties and Accomplishments:
• Delivered customer distribution requirements through the Hermes network, coordinating with key stakeholders such as Neptune, Next, JD Sports, Avon Groupage, Cormar Carpets, and Hendersons/Imperial Tobacco.
• Scheduled operations influenced by production line capacity and client demand surges while managing workforce and equipment availability, including C2C and C2B distribution with groupage warehousing.
• Led the customer service team, established productivity benchmarks for the returns team, and modernised training tools and staffing rotas for drivers, sustaining operational efficiency.
• Supervised last-minute customer changes, maintaining service excellence and contributing to Bondelivery's triple bottom line by focusing on safety, customer satisfaction, and financial sustainability.
• Oversaw groupage warehousing loading and unloading while delivering service capability to internal and external stakeholders in the logistics sector, maintaining seamless distribution operations.

Birmingham, England, United Kingdom

Brisbane, Australia

• Job Duties and Accomplishments:
• Attained efficient processing of sales orders and returns by coordinating worldwide imports and exports, completing sales call cycles, and producing and reviewing Work Instructions (WIs) and Standard Operating.
• Streamlined processes by developing and implementing training programs, integrating the new purchasing and sales system Syspro, creating marketing collateral, and conducting minor contract negotiations.
• Assured operational efficiency and achieved Key Performance Indicators (KPIs) by providing comprehensive support in budgeting, production management, purchasing, and logistics liaison.
• Established smooth transitions and organisational adaptability by focusing on change management, managing behaviours, minimising backlash, and maintaining a positive approach.
• Enriched business operations by acquiring and applying knowledge of electrical and mechanical engineering-related products and processes, utilising effective communication, organisational, customer service, and selling.

Brisbane, Australia

• Job Duties and Accomplishments:
• Obtained high levels of guest satisfaction and operational success by overseeing operations, managing guest relations, and affirming exceptional service in both regular and special event settings.
• Secured the restaurant’s premium reputation by coordinating and executing catering services for various functions and special events, including detailed planning, menu development, and efficient on-site management.
• Improved overall guest experience and operational efficiency by supervising bar and restaurant staff, enforcing high service standards, and implementing strategic enhancements to maintain operational excellence.

Belfast, United Kingdom

• Job Duties and Accomplishments:
• Executed resolution of undelivered parcels by investigating and processing issues, managing manifests, generating reports, and executing accurate data entry within the customer services team.
• Validated adherence to operational requirements and regulatory standards by conducting thorough reviews and updates of Standard Operating Procedures (SOPs) and Risk Assessments for the distribution channel.
• Provided exceptional customer service by employing advanced time management and multitasking skills while maintaining high standards for business security, health and safety, and clear communication.
• Boosted business security and safety by adhering to protocols, confirming a secure operational environment, and promoting transparent and effective communication channels.

Brisbane, Australia

Toowoomba, Australia

• Job Duties and Accomplishments:
• 2014 Completed Mondelphous Induction
• 2014 Obtained Road Roller Logbook
• 2014 Completed Weed & Seed Certificate - AHCBI0201A
• 2013 Completed Module 1 & 2 of the Origin Energy Induction
• 2013 Completed Excavator Operations Ticket - RIIMP0320B I also lead small laboring teams, keeping to tight time scheduling and resource organisation. I then transferred into the environmental and surveying department.

Belfast, United Kingdom

• Job Duties and Accomplishments:
• Obtained DLA Electric Pallet Truck Licence
• Learnt all roles in relation to the distribution process and was training/motivating new staff members as to the standard and efficiency that was required.

Brisbane, Australia

Brisbane, Australia

Bachelor Of Business, Management, Credit

Originally I studied Construction Management but then decided to take a 'gap year' and work abroad where I found myself employment in.

High School, Op

In grade 12 I studied Business Organisation Management, Biology, Maths, English, Religion and Information Technology systems which all.