• Responsible for the development and execution of communication plans for over 30 voluntary benefits clients• Collaborates with internal and external resources to ensure client-specific marketing projects are completed accurately, on-time, and within budget• Analyzes campaign results to measure project success and outline recommendations for future campaigns• Acts as the digital team liaison, facilitating all website copy, graphic, and video updates with insurance carriers for all client websites• Provides creative direction in the development of new auto and home templates and tests to evaluate performance

*Conducted tax audits of accounting records for business organizations, partnerships, and individuals*Examined operating assets, capital, liabilities, and other accounts for completeness and accuracy*Verified legality of claimed exemptions or deductions, determined gross sales or net income, and applied tax rate to net taxable balance to establish total tax liabilities*Prepared audit schedules to clearly communicate changes that resulted in a billing or a reduced refund

*Served as primary liaison for independent insurance agencies seeking to sell Transamerica products*Monitored and advised insurance agents to maintain legal licensing compliance within Iowa*Audited and processed contracts for newly recruited agents and set up the hierarchy to their specifications

*Inventoried software usage and licenses for over 2,000 internal employees*Negotiated prices and license terms with national vendors, resulting in 15% savings for the company*Projected, examined, and managed fiscal year budget for software license purchases and renewals

*Managed 10+ employees for closing and opening shifts*Calculated and purchased inventory for multiple departments to maximize profits*Trained new employees and mentored prospective closing managers*Assigned tasks to colleagues to meet nightly deadlines by closing time*Provided outstanding service to maximize customer satisfaction and retention*Changed prices weekly in the computer systems to compensate fluctuating inventory costs*Worked 25+ hours/week while managing full course load

*Forecasted and ordered fresh produce to satisfy inventory needs*Organized inventory back stock to minimize losses and spoilage*Accepted and processed special orders for graduations, weddings, and other parties*Maintained cleanliness to satisfy the Food and Drug Administration standards*Completed necessary steps to prepare produce for customer purchasing*Rotated displays to maximize sales from weekly advertisements and sales