Ryan Mcnamee Email & Phone Number

Saint Paul, Mn, Us

Blaine, Mn

Technology--specifically, keeping up on cutting-edge tech (with a focus on privacy and security) and experimenting with the latest software and gadgets, with the ultimate goal of solving a big, human problem--has been my focus for as long as I can remember. For the better half of the last decade, I've built a career in technology. It began in IT at the help desk, where I gained a cross-discipline, company-wide perspective of wide-ranging (hardware, OS, application, network, security, etc.), entry-level problems. Then, I became the gatekeeper of software product quality, tasked with guaranteeing an enjoyable, uninterrupted user experience with each release. Now, as a skilled software product analyst (a.k.a. business analyst), I hold the breadth and depth of knowledge and wisdom necessary to build a product that will efficiently accomplish the needs of the business, and completely satisfy the development organization's innate desire to build something they can be proud of.

Create and execute upon a test strategy to verify that software enhancements do not introduce security vulnerabilities.

Ensure user satisfaction of cutting-edge backup and restore software by developing and executing state-of-the-art, easily automated test plans that demonstrate that our software is secure, reliable, user-friendly and fast.

St. Cloud, Minnesota Area

In June 2011, Capital One Financial Corporation purchased ING Direct USA from its Netherlands based parent, ING Group. In this position, I utilized a set of multi-faceted software tools in a collaborative, mature, Agile (Scrum) environment to develop and deliver quality software effectively, continuously.

St. Cloud, Minnesota Area

Tier I technical support for internal customers. I worked with virtually every Infrastructure IT team to resolve individual and company-wide issues--hardware- and software-related--with efficacy and finesse.

St. Cloud, Minnesota Area

Sales and service, and designated escalation point-of-contact for the industry's leading online bank. Products supported include: checking, savings, CDs, business accounts, retirement accounts, mortgage accounts, and home equity accounts.