• Develop and implement Verizon's county and municipal legislative strategy, community engagement tactics and content in support of company goals and positions across all business units• Work with third parties to influence policy makers at the county and municipal government level in Texas and Oklahoma• Support Verizon state legislative and regulatory team to influence decisions in key regulatory initiatives• Plan and execute strategies to ensure that any county and municipal legislation has a positive or neutral impact on the company• Primary strategic liaison to company affiliations, special business, third party groups, grassroots local influencers and thought leaders• Lead community engagement efforts by partnering with local non profits that align with Verizon’s corporate social responsibility pillars of digital inclusion, human prosperity and climate protection

• Developed relationships with cities/municipalities, creating value propositions, understanding the political and competitive landscape and executing partnerships by establishing contracts and developing public/private partnership models• Conducted deep dive discussions with various city departments, understanding their specific needs in solving city problems, coordinating with VZ Enterprise Architects, creating requirements documents, developing city solution maps and collaborating on the development of solution documentation from design through execution• Drove collaboration with VZW & VBM, WNO, WLS, and VSC organizations • Worked with finance stakeholders as needed to develop business cases around partnerships• Strategic advisor around 5G / Smart City / IOT

• Central & South Texas (Austin - San Antonio - Corpus Christi - RGV)• State / Local / Education / DoD (Air Force) / Non Profit• Performance Management: Responsible for driving team to achieve all key performance objectives. Responsible for financial, budget, and sales reporting. Developed, assigned and monitored sales goals and provided ongoing training to keep employees informed of new products, services and procedures. Attended customer meetings with team and trained on effective selling strategies by demonstrating sales techniques. Developed strategies for acquiring new business, performed territory analysis and planning• Reporting and Analysis: Included generating and analyzing sales, forecast and funnel-management reporting. Evaluated and provided input in the development of training and competitive information, as well as Verizon Wireless’s strategic and tactical plans for the Business channel• Market and Industry Knowledge: Trained sales team on new products, services and selling skills to ensure team is fully versed in Verizon Wireless products and services• Staffing / Employee Relations: Prospected for new talent. Developed, trained and coached sales team to produce desired high performance results. Made decisions regarding hiring, promotion, and disciplinary actions. Assessed individuals and team performance and initiated developmental plans to narrow competency gaps• Customer Retention: Maintained and grew existing customer base and managed churn• Public Sector Focus

• Performance Management: Responsible for driving team to achieve all key performance objectives. Responsible for financial, budget, and sales reporting. Developed, assigned and monitored sales goals and provided ongoing training to keep employees informed of new products, services and procedures. Attended customer meetings with team and trained on effective selling strategies by demonstrating sales techniques. Developed strategies for acquiring new business, performed territory analysis and planning• Reporting and Analysis: Included generating and analyzing sales, forecast and funnel-management reporting. Evaluated and provided input in the development of training and competitive information, as well as Verizon Wireless’s strategic and tactical plans for the Business channel• Market and Industry Knowledge: Trained sales team on new products, services and selling skills to ensure team is fully versed in Verizon Wireless products and services• Staffing / Employee Relations: Prospected for new talent. Developed, trained and coached sales team to produce desired high performance results. Made decisions regarding hiring, promotion, and disciplinary actions. Assessed individuals and team performance and initiated developmental plans to narrow competency gaps• Customer Retention: Maintained and grew existing customer base and managed churn• Private Sector Focus

• Sales Results: Exceeded monthly sales quota objectives by acquiring and retaining the accounts of small to mid-sized businesses. Generated new business in assigned territories through prospecting, cold calling networking and generating leads and referrals. Identified customer needs and utilized solution-based selling techniques to fully demonstrate the value of Verizon Wireless products and services. Recommended wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories. Negotiated and closed deals• Customer Retention: Provided follow-up training for new customers, handled equipment issues, performed rate plan analysis, explained billing and interacted with Support Center on customer service issues. Maintained and grew existing customer base and managed churn• Ordering Processing and Reporting: Fully utilized all sales force automation, funnel management and prospecting tools. Responsible for completing contracts and report-generation including tracking and forecasting reports• Training / Meetings: Continuously updated knowledge of wireless products, services, industry trends and the competitive dynamics of the marketplace. Participated in training opportunities on products and services and attended sales meetings. Represented company at trade association meetings to promote Verizon Wireless and increase presence in the community by developing relationships through chambers of commerce