Ryan Phillips Email & Phone Number

Temecula, California, United States

Recruit, Hire, and Train all New Sales Reps. Establish benchmarks for success, developing Key Performance Indicators for entire Sales Organization, and re-evaluating Quotas based on current Business Outcomes. Collaborate with Internal Partners to evaluate and re-design AGL Web page and establish standards for Product Videos and E-commerce customer flow. Ensure all Sales Reps are completing necessary activities and delivering sales outcomes in accordance to business plan and Forecast. Forecast within 10% of actual results up to 120 days into future to ensure appropriate product purchasing. Observe, coach, develop, and performance manage all Sales Employees in AGL organization, including showroom reps and Outside Sales reps. Establish new channels for revenue to continue to achieve aggressive national expansion targets. Participate in monthly Business Review with Owner, President, and Vice President. Create standardized Training Program for all New Sales Reps across all sales Channels.

San Bernardino, California, United States

Mentoring, coaching, and motivating team to maintain the highest levels of safety, quality, attendance performance, and engagement. Supporting and modeling all safety programs and OSHA compliance to create a safe work environment for all Associates. Establishing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality. Proactively identifying and leading process improvement initiatives. Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor as needed. Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed.

Greater San Diego Area, Riverside, And San Bernardino Counties

Mentor and develop the selling skills of all the sales reps in the region, including observational joint sales calls, role playing, one-on-one coaching sessions, running weekly sales meetings, assistance with development of sales plans, etc. Be constantly aware of sales goals and performance within assigned territory so as to be able to recognize and forecast trends and opportunities. Manage and maintain sales reporting functions. Recruit, hire, and train Outside Sales Consultants and Lead Generating Sales Agents as needed in assigned regions. Perform on-going performance evaluations, including annual performance reviews. Develop personally and professionally to enhance value to the Company. This includes, but is not limited to, attending outside training seminars, reading materials related to on the job performance, and participating in regular performance reviews with designated person(s). Build and maintain positive relationships and communication with General Manager and Regional Vice Presidents to ensure smooth working relationships within the company. Provide strategic input to the organization. Work closely with the Vice President, Sales to ensure quality and consistency of approach

Greater San Diego Area

Provide timely budget forecasts regarding but not limited to business levels, financial requirements, personnel needs, organizational plans and facility requirements needed to support the operations of the region and their projected effect on investment and earnings. Establish performance standards for the region’s operational team, evaluate performance of each team against the established standards, and work with in conjunction with the VP Operations in improving and maintaining these standards. Responsible for all activities pertaining to the selling of Coverall Franchises. Oversee all activities related to the development of Coverall Franchise Owners to minimize account attrition. Maintain and oversee a succession plan which will assure that qualified successors are in training or in place for key positions. Train, support, and develop Sales Team to ensure achievement of Division account sales initiatives.

Greater San Diego Area

Recruit, hire, coach and retain an engaged team of high-performing property managers through ongoing coaching and leading by example. Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with our customers. Provide a welcoming environment to customers through effective facility maintenance and labor and vendor management. Respond to customer inquiries in a timely manner and address their concerns quickly. Identify and celebrate operational successes, as well as develop and implement plans to address opportunities. Manage a P&L to include payroll, repair and maintenance and expense budgets. Conduct regular property audits, ensuring properties are safe and meet all company operational standards. Manage delinquent tenant process, including coaching teams to reduce delinquency rates and improve customer retention. Communicate effectively with employees, colleagues and customers.

San Diego, Ca

Responsible for overall profitability of individual departments and entire store while maintaining the highest level of customer satisfaction through flawless execution of Guest Engagement Model. Responsible for training and developing Department Leads and sales team in their understanding and execution of Leadership and SOP. Responsible for recruiting, hiring, and developing top Talent. Ability to impact business and gap management by creating and executing business plans as it pertains to People, Process, and Product. Driving Sales Floor Productivity and Proficiency through effective Sales Floor Leadership and Performance Management.

Greater San Diego Area

Responsible for teaching, training, and developing the Operations team in their understanding and execution of Leadership and SOP. Responsible for impacting overall store profitability through diligent and strategic management of expenses including overall compensation and supply ordering. Primary focus on creating an extraordinary Customer Experience through disciplined execution of Guest Engagement Model, critical thinking skills, and resolution of any Customer escalations. Able to impact gap management through creation and execution of business plans as they relate to People and Process. Hiring, Training, and Developing top Talent. Other responsibilities include Cash Office Management, Fraud Prevention, Sales Floor Leadership, and Performance Management.

Responsible for overall store profitability spanning geographically from Orange County to all of San Diego County. Responsible for Execution of Company Tactical Initiatives, Training and Development of Store Teams, Creating Product Strategy to Increase Revenue, Recruiting and Hiring Top Talent, Career Path Development, Creating a Dynamic Customer Experience, and Attracting New Clientele to my Locations through Local Field Marketing Initiatives.

Multi-unit Manager responsible for 18 Locations accounting for over 13.1 million dollars of annual Revenue. Directly involved in Recruiting and Interviewing new talent, Setting and Achieving Sales Targets, Coaching and Developing Employees, Managing Shrink, Merchandising Execution, Field Level Business Strategy, Financial Analysis, Execution of Corporate Initiatives, Hosting Conference Calls, Leading Meetings, and attending Regional Business Reviews. As a Manager of Concept Stores, directly involved in Executing exclusive Company Initiatives, Measuring Results, and further defining the future of the Organization.

Managed All Store Operations Including: Interviewing and Hiring New Talent, Training, Maintaining Inventory Levels and Ordering Supplies, Managing Shrink, Merchandising Execution, Sales Priority Performance, Scheduling, and more.

Ba, Business Management

Activities and Societies: San Diego State Men's Volleyball Team (Division I)SDSU Women's Club Volleyball Coach: Coached the Women's club.

Education record

Education record