As the founder and CEO of Cognibly, I've spearheaded the creation of an AI-powered career advancement platform, drawing on my expertise in AI, technology commercialization, and education to transform the job-seeking process. I personally architected and implemented the core platform and database infrastructure, ensuring we built a scalable, secure, and high-performance solution from the ground up. Taking charge of all aspects of product management, I've driven feature prioritization, roadmap development, and sprint planning, enabling rapid iteration and continuous improvement of our offering.My hands-on approach extends to customer engagement, where I've directly interacted with users to gather crucial feedback, conduct in-depth user research, and refine our product to meet evolving market demands. I've also been instrumental in developing and executing our go-to-market strategies, which have resulted in consistent user growth and increased market penetration. A key focus of mine has been implementing AI-driven algorithms for resume optimization, interview preparation, and job matching, significantly boosting our users' success rates in their job applications.To expand Cognibly's reach and effectiveness, I've established strategic partnerships with recruiters, companies, and educational institutions. On the business side, I secured our initial funding and continue to manage our financial operations, ensuring we maintain a path of sustainable growth and profitability. Through these efforts, I'm realizing my vision of democratizing access to advanced job-seeking strategies and leveraging AI to empower professionals in their career journeys.

Advise Fortune 500 executives on implementation and utilization of enterprise-class Generative AI solutions including IBM Watson and Watsonx technologies.

I provide guidance to current and prospective customers to implement and grow enterprise-scale automation solutions using best-in-class IBM software.

• Supervised, coached, and trained a team of 60+ technicians to provide round-the-clock Tier-1 and Tier-2 technical support services to a university system community consisting of 100,000+ members worldwide• Organized and delivered training curriculums for new technicians through use of Blackboard and Canvas LMS• Designed advanced-tier training materials for supported services through collaboration with subject matter experts• Recruited, Interviewed and hired new employees while managing existing workforce to meet demand• Increased call handle rate by 19% in 6 months by forecasting call demands using models based on historical data• Grew rate of first-contact resolution from 18% to 52% in 6 months through revising troubleshooting procedures• Analyzed, updated, and created standard operating procedure flowcharts using Visio to assure quality & business continuity

• Delivered college-level classes on web development, cloud computing, and robotics• Developed curriculum for TEKS standards focused on Java and Python Fundamentals• Increased campus passing rate of AP CS A and AP CS Principals by 33%• Met goal of increasing success rates on CompTIA A+ and Microsoft Certified Professional tests

• Founded an influencer marketplace to connect companies with influencers• Sourced a remote team of 6+ designers and developers to build project• Designed, prototyped, built, and deployed an MVP • Performed 100+ customer interviews and conducted surveys to determine users’ desires and needs• Collaborated with a team using diagramming tools to model desired platform behavior and user experience• Sourced a remote team of 6+ designers and developers to drive project from idea to prototype and production• Created and delegated 1000+ backlog tasks for various team members using project management tools• Contacted and established relationships with 100+ key customers including NordVPN, PureVPN, and Bitcoin.com which met financial projections and enabled a peak MRR of $20,000+ per month

• Analyzed systems architecture to continually implement improvements and optimize business processes• Implemented project management tools and user story backlogs to manage and streamline development• Developed solutions using cloud and web technologies to meet frontend and deep backend project requirements• Designed communications for business stakeholders to influence adoption of cloud technology• Migrated servers from shared hosting to an elastic cloud solution optimized for performance and security• Reduced email marketing costs by 82% through architecting an email marketing solution based on AWS S3 & SES

• Taught in a joint academic program with Melbourne Polytechnic University for a joint software engineering degree• Served as instructor of record for various courses leading to a bachelor’s degree in software engineering• Coursework taught included software engineering management techniques such as Agile and Scrum• Arranged hackathon events for students to encourage personal development and showcase individual talents• Prepared students for internship placements across China at firms including Bank of China, Baidu, and Tencent