Ryan Santos Email and Phone Number

* Assisted Mortgage Loan Officers in preparing and organizing loan documentation for submission and underwriting.* Conducted preliminary screenings of loan applications to assess eligibility and completeness.* Collaborated with various departments to expedite loan processing and resolve any issues.* Originate and process mortgage loan applications, ensuring compliance with industry regulations and company policies.* Build and maintain relationships with real estate professionals and clients to foster a strong referral network.* Analyze applicants’ financial situations to determine the appropriate loan products, providing tailored solutions.* Guide clients through entire loan process, from application to closing, ensuring smooth and positive experience.

* Maximize team performance through effective leadership, management, and coaching* Consistently achieve bank sales and service objectives* Increase knowledge of small business products to grow client base* Assist clients with account servicing and provide exceptional customer service* Partner with other departments on behalf of clients to ensure prompt resolution of all customer issues* Solicit new business from prospective clients by developing new consumer banking relationships andexpand existing consumer relationships through contact with present clients* Assess client’s financial information to identify and recommend appropriate bank products* Review loan applications, assess appropriate loans, and send proper loan documentation* Perform risk management through strict adherence to all policies, procedures, and regulations* Network and build relationships with local community businesses* Expand bank presence in the community to improve overall bank center performance* Conduct monthly bank products/services seminars for branch employees