Ryan Shaw Email & Phone Number

North Charleston, SC

• Operations Lead for the Asset Management System (AMS) for the Marine Corps Electronic Security (MCESS)
• Monitor the configuration of the AMS application and serve as liaison between the developers,SPAWAR (engineers, sustainment), and the customer to meet MCESS requirements.
• Develop all groundwork configurations, such as workflows, contracts, user roles and permissions,automatic notifications tags and settings, and pre-populating required data in order to tailor AMS tothe needs of MCESS.
• Perform system testing by uploading sample data to test and record functionalities, noting anydeficiencies as part of the test phase of development.
• Document and track any issues found within the system, as well as desired features or functions,following them through their lifecycle of identification to mitigation with status updates, comments,and solution(s).
• Receive and process all field inventories from twenty-six bases worldwide.

• Provided sole contractor Integrated Logistics Support (ILS) on a program by building the initial matrixand configuration baseline, researching and developing parts lists, and submitting the data forassignment into the.
• Provided sole contractor ILS support on a Navy Joint High-Speed Vessel program delivering tenvessels, researching equipment, allocating parts, inspecting the equipment, and redlining drawings.
• Provided lead contractor support for a cooperative effort in which a pre-existing program of overfifteen systems required paring down and reconfiguration to fit the needs of a new customer,working with engineers and.
• Analyzed documentation and drawings to develop outlines for formulating allocation packages,comprising all major components and field-replaceable parts.
• Contacted manufacturers and distributors for equipment information, and researched equipment todetermine availability, projected support and life expectancy of the item(s), and technicalspecifications.
• Facilitated physical configuration audits to visually inspect equipment and verify data to ensure thatthe engineering drawings matched the equipment build and all nomenclature was present andaccurate.

Mount Pleasant, SC

• Provided administrative support to a plaintiffs’ law firm for high-profile litigation, includingdocument management of deposition transcripts, discovery documents, electronic filing, indexingand organizing of all.
• Composed memoranda, analyzed and summarized documents, and performed case-relatedresearch.
• Helped build a new case database for over 3,000 clients in order to more accurately track contactinformation, correspondence, medical documents, and other client-relevant data.
• Broad-spectrum support, including client relations and correspondence, providing case updates toover 1,500 plaintiffs, and maintaining contact information records, scheduling meetings,coordinating document transfer.