Case Manager
Current- Coordinate communication among patients, healthcare providers, physicians, distributors, and insurance companies to ensure services are delivered efficiently and cost-effectively.- Deliver patient-focused reimbursement support to patients, pharmacists, and physicians.- Educate, inform, and assist patients and providers in navigating the reimbursement process for the assigned product.- Perform regular audits of data and payer trends to verify accuracy and optimize benefits results.- Conduct benefits investigations, coverage, and payer research to ensure adherence to resources, payer appeal policies, practices, and timelines.- Collaborate with various therapeutic areas and departments to support cross-functional initiatives based on business needs.