Perform best-in-class sales and service to consumers while demonstrating knowledge and enthusiasm for TTI products.Support and implement strategic corporate brand marketing initiatives and promotional activities.Maintain regular contact with store associates and management to cultivate strong relationships.Monitor weekly sales and analyze monthly results to identify additional opportunities and understand the competition.Initiate and provide in-store product training sessions and demonstrations to educate store associates, management, and customers.Professionally communicate with all peers, customers, and management.Plan and execute demo events, store walks, trade shows, etc.Develop primary knowledge of the marketplace (users, applications, products, competition, and channels) to effectively analyze market potential and communicate competitor market data.Maintain store and product aesthetic through proper merchandising, positioning, and objective completion.Down stock product and monitor / maintain inventory levels to ensure availability for sales.Participate in small to large scale resets and merchandising installations to update or expand our brand presence in stores.

Assist in store customers with product selection, purchases and orderingPrepare and package out of store customer orders for deliveryAssist with inventory management to ensure adequate supply of product to meet customer demandContributed to the implementation of an improved holiday delivery process by using Google Maps to improve route efficiency. Reduced delivery times and hours of operationProvided excellent customer service to maintain positive customer relationships which contributed to growth in salesAssist with the coordination of purchasing with outside vendorsTrain new Sales Associates on all business operations.

Coordinate business management initiatives including interpreting dealer financials, developing reporting tools, and communicating performance metricsAssist with transition activities to new dealer databaseEvaluate the customer experience journey and retailer standards process and support retailers in improving performanceHelp to identify top industry trends in the overall customer experience (automotive and overall consumer landscape)Organize retailer training needs, evaluate educational materials, and create contentDevelop, design, and implement content within the retailer communications hub (Volvo Portal)Identify ways to further promote a culture of sustainability and going green within the dealership and suggest creative actions that can be taken with the retail network

Referee Youth League Soccer and Basketball GamesMeet with coaches and other referees to discuss game rules and interpretationCounsel youth players on sportsmanship and fair play