Ryan Trapp Email & Phone Number

Columbus, Ohio Area

* Provide leadership to drive the sales activities in the region across all segments* Responsible and accountable to align, implement and drive the sales plan for the assigned region, in accordance with the outlined corporate objectives and goals* Communicate sales initiatives, priorities and policies to assigned sales team* Responsible for growing and maintaining a cohesive and high performing team, identify, sponsor, and coach talent.* Accountable for overall revenue growth for the regions sales territories * 2016 exceeded revenue goals by 35%* 2016 exceeded ancillary sales revenue by 20%* Develop, grow and maintain relationships with executives in the insurance, corporate and auto industry.*•Consistently adapt to new client groups and adjust practices to support the needs of the customer.*Collaborate with upper management and department heads to strategize and adjust business practices accoridng to business trends

Columbus, Ohio Area

* Completed performance reviews on Management Trainees, Managers and Sales and Service Associates and hold a meeting with the individual to discuss strengths and weakness* Hoed monthly staff meetings to keep employees motivated and informed of business operations* Completed sales calls with Managers and Management Trainees in order to further their development* Directed and organized all reservations and pick ups* Handled or assisted in the resolution of customer service issues if Managers and Management Trainees cannot.* Maintained a high level of customer service such that the Net Promoter Score for the store is at or above the location's goal.

Columbus, Ohio Area

*Supervised the overall branch operations to ensure productivity and profitability of the branch as well as customer satisfaction.*Supervised the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc)*Assisted in generating new business by making sales calls*Communicated consistently and frequently with branch manager

Columbus, Ohio Area

* Achieved individual sales goals and customer service goals.* Grew sales by expansion of marketing efforts to referral sources (body shops, car dealerships, etc.).* Maximized margin by upselling customers to higher-priced services and ancillary products* Protected company assets through enforcement of company policies* Providedsupport for the branch's business plan by assisting the location manager with billing issues and processing payments.