Versatile professional with a strong foundation in IT Support and Logistics Coordination, complemented by project management expertise. Currently associated with Amazon.com LLC in Springfield, VA as a CXO Site Lead, I have excelled in roles such as IT Support Associate, optimizing daily data communication and providing technical assistance. In Logistics at ARL Logistics LLC, I streamlined processes, reducing lead times by 23%. As an Assistant Project Manager at New World International LLC, I orchestrated comprehensive project visualizations, fostering effective collaboration and enhancing stakeholder confidence. My educational journey includes pursuing an A.S. in Business Administration with an anticipated completion in Dec. 2024.
Red Cardinal Aviation
View- Website:
- redcardinalaviation.com
- Employees:
- 2
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Student PilotRed Cardinal AviationFalls Church, Va, Us
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Data Center Project AssistantAmazon Web Services (Aws) Mar 2024 - PresentSterling, Virginia, United States -
Cxo Site LeadAmazon Oct 2023 - Mar 2024Springfield, Virginia, United States▪Onboarded and directed a team of 20 associates ensuring the preservation andenhancement of customer experience through effective leadership andoperational management.▪Proactively addressed customer issues and escalated concerns, utilizing strongproblem-solving skills to maintain a high level of customer satisfaction.▪Implemented customer-centric strategies and consistently modeled desiredbehaviors for the team to uphold Amazon's commitment to customerobsession. -
It Support Associate 1Amazon Jan 2023 - Jan 2024Syracuse, New York, United States▪ Utilized ServiceNow ticketing engine to provide agile support and resolution to various IT-related issues which in turn allowed overall SLA response times to decrease by 65% and overall ticket volume by 80%.▪ Maintained, audited, and replenished inventory of local IT infrastructure including network servers, Windows desktops, printers and scanners with a frugal mindset that led to a decrease in total IT department costs by 27%. ▪ Assisted IT managers and Network Engineers with decision-making and implementation of new equipment for onsite projects by ensuring project budgets to not exceed when purchasing and deploying said equipment.
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Assistant Project ManagerNew World International Llc Jun 2022 - Dec 2022Los Angeles, California, United States▪ Contributed with developing and managing detailed project schedules for various mixed-use real estate development projects ranging from $7M to $150M in total development budget.▪ Provided administrative support to Senior Project Manager in maintaining up to date project financial records to include funding authorization commitments, expenditures, and estimates to completion of construction.▪ Facilitated meetings with a multitude of contractors, clients, and city representatives to coordinate designs andconstruction efforts, reinforce expectations of said projects, and closing meeting with submitting recaps to project records. -
Logistics CoordinatorArl Logistics Oct 2021 - May 2022San Dimas, California, United States -
General ManagerBoba Tea Cafe Jan 2019 - Jan 2021Niagara Falls, New York, United States
Ryan Vo Education Details
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Business Administration And Management, General -
Business Administration, Financial Analysis
Frequently Asked Questions about Ryan Vo
What company does Ryan Vo work for?
Ryan Vo works for Red Cardinal Aviation
What is Ryan Vo's role at the current company?
Ryan Vo's current role is Student Pilot.
What schools did Ryan Vo attend?
Ryan Vo attended Onondaga Community College, University At Buffalo.
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