Ryan Baroniunas Email & Phone Number

Cary, North Carolina, United States

• Lead the development and enhancement of the UX tester database. Oversee data movement processes, including transferring test data, synchronizing information across platforms, and ensuring data integrity. Ensure accurate tracking of participation records and payment processing as well as drive the creation of a new database system for improved efficiency and accuracy.• Oversee test day operations including lab setup, participant management (e.g., security checks, NDAs, refreshments), and technical support. Set up and monitor audio/video equipment, handle hardware/software adjustments, and manage data movement.• Partner with UX Researchers to define and clarify recruitment needs, technical requirements, and logistical details for tests. Lead the configuration and setup of the onsite UXR Lab and remote testing setups, including the integration of audio and video equipment to ensure optimal recording and streaming quality.• Serve as the primary expert and troubleshooter for hardware and software in both onsite UX Labs and remote testing environments. Manage audio and video systems to ensure high performance, conduct regular maintenance, and resolve issues swiftly to maintain seamless test execution.• Manage end-to-end recruitment, including phone screening, appointment scheduling, handling drop-outs, and processing payments, ensuring a seamless and efficient process.• Coordinate with internal development teams, participants, developers and QA teams to optimize builds, address issues, and implement workarounds.• Designed and deployed comprehensive UX testing and data quality solutions utilizing Batch scripting, PowerShell, and Python; optimized replay buffer capture within OBS Studio, synchronized replay capture and team speak API stream deck integration using .BAT files and created an automated Python script for batch-renaming recordings based on reference sources, resulting in substantial time savings and increased workflow efficiency for UX researchers.

Cary, North Carolina, United States

Plans, packages, and completes setup and breakdown of all IT hardware for Epic Games events held globally Including Fortnite competitions, trade shows, and business-related excursions.• Plan, prepare, build/repair all hardware and software configuration for Global user events.• Hands- on leadership in managing & coordinating event breakout sessions.• Configured equipment & software to specifications, enabled end-users on operability of equipment.• Onsite IT support during events and tournaments to ensure there is zero downtime.• Achieved excellent up-time averages and improved customer satisfaction for both individual and team.• Managed Equipment & Resource Inventories using Snipe IT inventory server.• Introduced improvements in equipment management and scheduling resulting in improved time-to-value.• Create and documents Event Coordination process and plan workflows; provide insights and suggested areas for improvement plans and implemented them into action.• Lead Equipment & Resource planning and organization to ensure capacity and efficiency of staffing technical equipment & resources.• Suggested improvements led to ~10-15% reductions in over-allocations of equipment.• Established internal webinars for enabling companywide meetings on upcoming plans and processes.

United States

• Provide quality entertainment to viewers via humorous and engaging commentary coupled with challenging and exciting gameplay; focused on providing inclusivity via a non-hostile and clean, friendly environment.• Created variety of content and tutorials for Streaming community.• Active video game streamer via Twitch platform and YouTube

Cary, North Carolina, United States

Cary, North Carolina, United States

• Maintain high quality and a production rate of more than 100% in fulfilling product shipments.• Exhibit dependability and safety consciousness, with solid experience in warehouse operations such as shipping and receiving, order picking and packaging, and stocking.• Examine inbound shipments, reject faulty items, and notifying supervisors of any damage.• Sort out customer orders to ensure that all products match what is on the customer receipt so that the packer may send out the orders with accuracy

United States

• Deliver food orders to customers in an orderly and timely manner• Verify over 20 daily deliveries against shipping instructions before delivering to customers.• Communicate customer complaints, requests, and feedback to company management for swift resolution.• Contact customers prior to delivery to confirm and coordinate delivery times.

United States

• Served customers in a friendly, efficient manner following outlined steps of service.• Maintained clean, sanitized, and well-organized food preparation zones; wiped counters and sanitized equipment to maintain clean food prep and dining areas.• Increased customer satisfaction by effectively distributing products & services to staff quickly during peak periods.• Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.• Prepared and expedited food orders to support waitstaff and other team members.

Associate Of Arts And Sciences - Aas, Information Technology

Education record