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Ryan Jack Email & Phone Number
IT Operations Center Analyst
at
Sound Transit
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Operations Center Analyst
Location
Federal Way, Washington, United States
Company size
Who is Ryan Jack? Overview
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Quick answer
Ryan Jack is listed as IT Operations Center Analyst at Sound Transit, a with 1711 employees, based in Federal Way, Washington, United States. AeroLeads shows a matched LinkedIn profile for Ryan Jack.
Ryan Jack previously worked as Jr Network Engineer at Digital Fortress Data Centers And Colocation and NOC Technician II at Digital Fortress Data Centers And Colocation. Ryan Jack holds Aas: Network Security Engineer, Computer Systems Networking And Telecommunications, 3.99 from Highline College.
Company email context
Email format at Sound Transit
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Sound Transit
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Profile bio
About Ryan Jack
Thank you for visiting my LinkedIn profile. I am a network professional with a growth mindset, supported by my education, certifications, and ongoing career development. I am committed to continuous learning and eager to further advance in the field of enterprise IT infrastructure. With a proven track record of consistently seeking professional growth, I am actively pursuing opportunities that align with my long-term goals.My expertise includes network configuration, security, and performance management, and I am enthusiastic about contributing these skills to a high-performing team. I am dedicated to refining my abilities each day, and I am confident that my commitment to excellence will make me a valuable asset to your organization.Currently I am a tier II NOC Technician at Digital Fortress Datacenters and Collocation. I monitor the enterprise network of 9 datacenters across the US utilizing monitoring tools such as SolarWinds and Observium. I work diligently to provide our 200+ customers with legendary customer service. I am responsible for initial network troubleshooting, assisting customers with IT support via remote hands tickets, escalating tickets to the proper department, compiling monthly reports, monitoring critical building infrastructure as well as the network, and communicating effectively with team members and customers.
Current workplace
Ryan Jack's current company
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Sound Transit
5 roles
Ryan Jack work experience
A career timeline built from the work history available for this profile.
Jr Network Engineer
Noc Technician Ii
Managing and prioritizing escalated support tickets.Assisting network engineers with routine operational tasks.Facilitating cross-departmental training initiatives.Exhibiting leadership by mentoring and guiding new NOC technicians.Delivering managed services in accordance with customer specifications and requirements.Consistently meeting or exceeding work completion goals within established SLAs.
Network Operations Center Technician
Managed remote hands tickets, executed customer installations, and performed initial configurations for customer handover.Authored SOPs to enhance the knowledge base, creating a streamlined information source for current and future technicians.Mentored new technicians to ensure rapid and comfortable onboarding.Expertly installed fiber and Ethernet cross-connects, with proficiency in RJ-45 Ethernet termination.Collaborated with peers and colleagues from various departments to master current role and prepare for future advancement.Prioritized customer satisfaction through regular and timely updates on tickets.
Nov 2023 - Nov 2024
It Internship
Aided students in deepening their understanding of network scripting.Assisted Professor Emma Kong by providing dedicated office hours for student support.Enhanced communication skills within a professional IT environment.Developed diverse scripts to showcase creativity in network scripting.
Apr 2023 - Jun 2023
Team & coworkers
Colleagues at Sound Transit
Other employees you can reach at soundtransit.org. View company contacts for 1711 employees →
JG
John Gallagher
Colleague at Sound TransitSeattle, Washington, United States
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MP
Matt Preedy
Colleague at Sound TransitSeattle, Washington, United States
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JJ
James Jones
Colleague at Sound TransitGreater Seattle Area, United States
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JH
Jon Highland
Colleague at Sound TransitRenton, Washington, United States
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NT
Nathan Tillman
Colleague at Sound TransitGreater Seattle Area, United States
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AP
Alex Pizarro
Colleague at Sound TransitSeattle, Washington, United States
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ER
Eva Relano Rico, Pmp
Colleague at Sound TransitGreater Seattle Area, United States
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DW
Diane Wiatr
Colleague at Sound TransitSeattle, Washington, United States
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DJ
David Jackson
Colleague at Sound TransitSeattle, Washington, United States
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CS
Charlene Saunders
Colleague at Sound TransitBothell, Washington, United States
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John Gallagher
Colleague at Sound TransitSeattle, Washington, United States
View →
MP
Matt Preedy
Colleague at Sound TransitSeattle, Washington, United States
View →
JJ
James Jones
Colleague at Sound TransitGreater Seattle Area, United States
View →
JH
Jon Highland
Colleague at Sound TransitRenton, Washington, United States
View →
NT
Nathan Tillman
Colleague at Sound TransitGreater Seattle Area, United States
View →
AP
Alex Pizarro
Colleague at Sound TransitSeattle, Washington, United States
View →
ER
Eva Relano Rico, Pmp
Colleague at Sound TransitGreater Seattle Area, United States
View →
DW
Diane Wiatr
Colleague at Sound TransitSeattle, Washington, United States
View →
DJ
David Jackson
Colleague at Sound TransitSeattle, Washington, United States
View →
CS
Charlene Saunders
Colleague at Sound TransitBothell, Washington, United States
View →
1 education record
Ryan Jack education
FAQ
Frequently asked questions about Ryan Jack
Quick answers generated from the profile data available on this page.
What company does Ryan Jack work for?
Ryan Jack works for Sound Transit.
What is Ryan Jack's role at Sound Transit?
Ryan Jack is listed as IT Operations Center Analyst at Sound Transit.
Where is Ryan Jack based?
Ryan Jack is based in Federal Way, Washington, United States while working with Sound Transit.
What companies has Ryan Jack worked for?
Ryan Jack has worked for Sound Transit, Digital Fortress Data Centers And Colocation, and Highline College.
Who are Ryan Jack's colleagues at Sound Transit?
Ryan Jack's colleagues at Sound Transit include John Gallagher, Matt Preedy, James Jones, Jon Highland, and Nathan Tillman.
How can I contact Ryan Jack?
You can use AeroLeads to view verified contact signals for Ryan Jack at Sound Transit, including work email, phone, and LinkedIn data when available.
What schools did Ryan Jack attend?
Ryan Jack holds Aas: Network Security Engineer, Computer Systems Networking And Telecommunications, 3.99 from Highline College.
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