Ryan Stone Email & Phone Number

San Antonio, Tx Usa

At Wells Fargo, I leveraged my extensive experience in leading cross-functional, matrixed teams to drive program planning and execution, fostering a collaborative and high-performance environment in fast-paced settings. I excelled in building and maintaining strong relationships with internal stakeholders, creating a foundation of trust and consistency across teams. My expertise in delivering clear and impactful communication ensured that project updates and reports effectively engaged technical teams, business stakeholders, and executives alike. With a solid technical background in software development, networking, and security systems, I expertly managed organizational and project-specific risks. My responsibilities included process development and improvement, requirements gathering, system design, and end-to-end project delivery. I also took on roles such as process engineer and procedure developer, driving continuous improvement initiatives, managing training and development for deployments, leading audit response teams, and serving as a SharePoint and JIRA administrator. Additionally, I acted as an Agile Scrum Master and trainer, supporting the organization's Agile transformation.Business Initiatives ConsultantI spearheaded the development and deployment of a change management system process, first in JIRA and later in SharePoint Online, to meet the evolving needs of the organization. This transition significantly streamlined operations, enhanced change management tracking, and improved reporting capabilities. I also designed and delivered training sessions to introduce these systems, providing consulting and support for a variety of projects and programs. Additionally, I developed SharePoint tools to manage team capacity, maintained the audit library for the Wells Fargo Allegations Management system, and created project artifacts and reporting structures to support audit and status tracking.

San Antonio, Texas Area

Consultant and portfolio manager for Reporting and Analytics team in the Conduct Management Office for Wells Fargo Corporate Office.

San Antonio, Texas Metropolitan Area

I was responsible for leading day-to-day activities as both a Project Manager and Service Delivery Manager for Microsoft Enterprise Projects. These projects included Exchange upgrades, Skype for Business implementations and upgrades, and SharePoint installation, configuration, and redesigns. My role focused on increasing ROI by applying UCX methodologies and Organizational Change Management (OCM) strategies to ensure early user adoption and sustained utilization post-deployment, prioritizing user experience over technology. As a Project Manager, I managed all phases of the project life cycle, including Initiation, Design, Build, Testing, Deployment, and Support. I also created presentations, Visio diagrams, and Excel reports to support project communication. I maintained a regular cadence of weekly and bi-weekly executive status reporting and provided comprehensive support to clients throughout the project life cycle. My portfolio consisted of managing 5 to 10 active projects concurrently, each with a value of approximately $1 million.

Austin, Texas

I was responsible for leading the day-to-day activities related to security program strategy and benefits, managing security work streams composed of inter-related infrastructure projects, including the vertical integration of a passive monitoring system for intrusion detection. This portfolio, valued at over $31 million, involved the creation of an edge-to-edge scientific analysis and real-time monitoring of network traffic. I led a team of 16 resources in Business Services and Application mapping within ServiceNow, overseeing both manual processes and the verification of top-down analysis versus bottom-up discovery. My role also included fiscal management of all project controls and tollgates, including forecasting, tracking actuals, and managing remaining budgets. I conducted weekly and monthly project status reviews for stakeholders and executive leadership and handled typical project management duties, such as defining project scope, managing risks and issues, and allocating resources. I ensured that all project artifacts were drafted, approved, and archived. Additionally, I managed vendor relationships and coordinated resources across the projects.

San Antonio, Texas Area

I was responsible for leading the day-to-day operational aspects of project scope, risk, and budget management, ensuring all project artifacts were current in the SharePoint portal and PPM tool, with weekly reporting provided to stakeholders and leadership. Overseeing a project management portfolio valued at more than $5 million, I played a key role in Merger and Acquisition functions, successfully relocating 120 locations to new facilities. This included the installation and configuration of new telecommunications and network equipment, VoIP setup, phone number portability, and circuit installation to ensure business-as-usual operations were maintained according to schedule. I managed the seamless transition of network and telecommunications for four call centers, consisting of over 50 seats both internationally and in the U.S., without disrupting business operations. Additionally, I oversaw the movement of 25 network and telecommunications sites overseas, including in India, Asia, Europe, and the Middle East, managing all aspects of budgeting, from P/O requests to material receiving and payment authorization. I also implemented a new R&D system in accordance with FDA requirements for the Lab department to automate instrument calibration and experiment documentation processes. My responsibilities extended to providing administrative support for the SharePoint portal, participating in change management review board operations, overseeing a VMware project farm upgrade from 4.1 to 5.1 and eventually 5.5, and leading a Disaster Recovery project to build and upgrade to new technology that mirrors the production environment.

San Antonio, Tx

I managed the day-to-day operational aspects of project scope, risk, and budget, ensuring that all documents were current, complete, and appropriately stored in the PPM tool. Collaborating closely with the Program Management Office, I executed projects aligned with strategic plans. A key achievement was leading the Ventures Migration project, which successfully brought 60 franchise units back into the Whataburger corporate domain, increasing the company’s geographical footprint by 10%. Additionally, I upgraded all 620 units to full T1 network connectivity, eliminating enterprise network congestion and improving daily operations. I also researched handheld POS devices, providing a side-by-side comparison and final recommendation. The bandwidth upgrade enabled the deployment of handheld POS systems, increasing drive-through capacity and reducing customer wait times. My role involved creating and executing project work plans that adhered strictly to management procedures while adapting to evolving business needs and requirements. I identified necessary resources, assigned responsibilities, and collaborated with IT leadership to ensure effective management of resources and workloads. Furthermore, I provided technology and methodology advice to business leaders and coached project team members, fostering positive relationships for their personal and professional growth.To coordinate team efforts, I conducted regular updates and drove the creation of risks, issues, dependencies, and assumptions (RIDA) documentation to accurately communicate project status and maintain quality standards. My responsibilities included installing new network switches, reimaging BOS/POS systems for new network configurations, and quality checking all configurations via remote connection. To enhance communication with sponsors and leadership, I proactively developed and managed a SharePoint site.

 Collaborated with PM Director of Infrastructure to identify the strategic alignment. Lead a team of developers through the re-design of daily sales datamart aggregation process with updated technology. This reduced processing times from 13 hours to 2.5 hours and eliminated the overrunning of nightly jobs into normal operational activity. Benchmarked the efficiency and effectiveness of project delivery methods and procedures, identified opportunities for improvement, and direct the implementation of changes. Spearheaded a team of developers through the successful implementation of the Service Now IT Management system for San Antonio Data Center and for European Data Center in London, England within 6 months from concept to production. Administered Cost/Benefit Analysis and Benefit Realization at the program/project level. Oversaw project risks and issues and engage to resolve issues. Spearheaded department managers through process definition and identifying inputs, process, outputs and key performance indicators. Engineered new Project Management Organization (PMO) Project Management Process matrix definition, identification and development of project artifact templates.

I served as the onsite engagement manager for the staff augmentation effort addressing infrastructure emergencies related to Exchange Server issues affecting City Public Service. My responsibilities included analyzing the existing architecture using software monitoring tools for Exchange Messaging. I provided leadership and direction during the Discovery phase of the project, which involved organizing daily staff and design meetings. Additionally, I coordinated and planned tasks related to cross-departmental activities and non-scheduled maintenance in collaboration with client managers. To keep the team and executives informed, I delivered daily and weekly status reports regarding task tracking and cost analysis. I also performed profit and loss tracking using Earned Value Analysis, invoice tracking, and tools such as MS Project and Excel spreadsheets.

• Project Manager for Telecommunications/Application Development project for the replacement of an existing Cisco dialer to a new VoiceNet outbound dialer system. process analysis on current designs and configurations• Collaborated with VoiceNet project manager and counterpart to create the project charter, project plan, technical requirements and test plans• Provided leadership and oversight of design and development of the integration of the new VoiceNet dialer utilizing .Net framework and SQL language• Organized design team meetings with vendor and internal departments for architecture and technical requirements (LLD)• Managed schedule toward a hard stop date for quarterly sales deadlines• Managed changes via change control board and process as defined by the PMBOK• Identified and documented phase 2 business requirements • Managed close vendor relationship/management with regard to contract and execution responsibilities• Created and maintained all project documentation on company SharePoint• Performed profit and loss tracking through the use of Earned Value Analysis, Invoice tracking, MS Project and Excel spreadsheetsPrinter Refresh Project• Created vendor selection process through the use of business drivers, cost benefit analysis and vendor selection score card• Coordinated with new vendor and manufacturer for deliveries to 70 locations without impact to user• Coordinated with outgoing vendor to collect old devices without causing storage issues• Performed all technical tasks for device implementation from server administration to device configuration and post installation troubleshooting• Performed reconciliation of monthly billing statements to reflect actual devices in service• Identified errors in billing statements through analysis for savings of 15K for TSS• Created project close documentation, analysis and recommendations to TSS for potential future cost savings and benefits

• Managed all aspects of the World Savings Loan Centers conversion project for Wachovia ($1.5M Budget) with a combined team of approximately 250 resources and 230 locations across the entire United States• Interviewed candidates for project roles and provided recommendations based on experience and ability• Maintained a shifting schedule of 1800 tasks and activities running in parallel with a hard stop date• Managed the activity of multiple vendors operating simultaneously in various phases of the project• Managed and coordinated Command Center operational activities and escalations• Performed regular and executive level project status meetings on a daily and weekly basis• Designed and developed a project tracking database in MS Access in an effort to consolidate and streamline project reporting processes• Performed profit and loss tracking through the use of Earned Value Analysis, Invoice tracking, MS Project and Excel spreadsheets

• Project Manager and liaison between Titan and client, Rush Enterprises for all data related issues on a 7 Million dollar SAP Conversion project• Managed 12 resources for the electronic conversion of all legacy data and the manual data entry• Managed the data cleansing process utilizing MS Project and PMI methodology • Managed legacy data conversions to SAP modules: SAP R/3, DBM, FI/CO, MM, SD, AM, PP and HR• Managed the requirements and documentation process, data export, load testing and quality assurance for all data sets• Managed bug tracking via Microsoft Team Foundation for all related issues• Performed business analysis for all legacy business reports for SAP conversion and provided business requirements documentation for design and technical requirements development

Played a key role in the development of the Rush Enterprises Project Management Office (PMO) methodologies and processes based on PMI standards ad Rush IT requirements.• Managed application and infrastructure portfolio totaling over $7 M• Managed application development projects using .Net and HTML technologies and employing a mix of adaptive software development Agile/SCRUM and traditional software development methodologies. • Performed Business Process Modeling with the use of Visio and Savvion 6.8 to resolve complex issues and business process bottle-necks

• Documented and reported on resource allocation, leveling and risk for all project activity• Provided training on project management process including technical writing, Business Requirements gathering, Technical Requirement Development to business analysts on staff• Performed profit and loss tracking through the use of Earned Value Analysis, Invoice tracking, MS Project and Excel spreadsheets• Managed portfolio with Borland Tempo and Microsoft Project/Microsoft Project Server tools for executive level reporting and analysis• Customized the Portfolio Management software tools to meet the needs of the Rush IT organization• Trained all new project managers on the Rush IT project management process

• Managed Portfolio of $4 M in business process or network improvements for San Antonio based clients• Managed all projects including Software Development, Infrastructure upgrades, Network and data center upgrades and Wireless upgrade/Implementation• Project Managed Data Center Upgrade and VoIP conversion for Broadway National Bank• Project Managed point-to-point Hi Bandwidth RF Data Transfer proof of concept for Frost Bank • Project Managed Application Development projects using .Net, Java and HTML code utilizing Agile, Scrum and Waterfall techniques as required• Project Managed Citrix MetaframeXP migration project in excess of $750K for Christus Health Corporation• Created and Implemented project management best practices and procedures• Created all project management document templates• Created weekly status reporting process • Developed Statement of Work and budget estimates for client proposal as required• Configured Sharepoint project management portal for local use and storage of project templates and documentation• Estimated, Planned and Executed project schedules in accordance with Sponsor objectives and stakeholder business requirements.• Created test plans as required• Managed all project risk and issue documentation including: mitigation and contingency planning, score card analysis and change management for all projects• Assisted in the development of the Managed Solutions product for companies that want to outsource their IT departments• Tracked all project milestones and deliverables in accordance with the project schedule, business and technical requirements• Performed profit and loss tracking through the use of Earned Value Analysis, Invoice tracking, MS Project and Excel spreadsheets

Valero Energy Corporation• Introduced to the PMBOK and Project Management process for applications development process and trained in the Business Requirements gathering process for proposed Visual Basic application• Presented deliverables and other communication materials to IT team and business owners• Created/documented business requirements and design solutions through various types of media including, functional design specifications, schematics, Visio diagrams and PowerPoint presentations• Conducted regular review meetings with stakeholders to ensure accuracyClark American• Conducted meetings with project sponsor and project stakeholders to gather business requirements • Conducted regular review meetings with stakeholders to ensure accuracy• Created/documented business requirements and design solutions through various types of media including, functional design specifications, schematics, Visio diagrams and PowerPoint presentations• Created technical document for project initiation

Classroom instructor for Intro to Computers and Information Systems course• Created syllabus and class curriculum in accordance with district requirements and objectives• Performed regular assessment testing in accordance with syllabus outline• Recorded student assessment and attendance records• Performed daily presentations as outlined in class curriculum

San Antonio, Texas Area

Sales Implementation Manager for carrier prducts in the Houston Major-Nationals market.

Emba, Executive Business Administration, 3.2

Activities and Societies: Alamo Project Management Institute MemberExecutive Business Administration

Ba, General

Associate'S Degree: Computer Maintenance, Desktop Support And Networking, 3.8

Associate'S Degree: Telecommunications, Computer Systems Networking And Telecommunications, 3.8

Associate Of Science (A.S.), Engineering, 2.8

High School, Hs Diploma