At Wells Fargo, I leveraged my extensive experience in leading cross-functional, matrixed teams to drive program planning and execution, fostering a collaborative and high-performance environment in fast-paced settings. I excelled in building and maintaining strong relationships with internal stakeholders, creating a foundation of trust and consistency across teams. My expertise in delivering clear and impactful communication ensured that project updates and reports effectively engaged technical teams, business stakeholders, and executives alike. With a solid technical background in software development, networking, and security systems, I expertly managed organizational and project-specific risks. My responsibilities included process development and improvement, requirements gathering, system design, and end-to-end project delivery. I also took on roles such as process engineer and procedure developer, driving continuous improvement initiatives, managing training and development for deployments, leading audit response teams, and serving as a SharePoint and JIRA administrator. Additionally, I acted as an Agile Scrum Master and trainer, supporting the organization's Agile transformation.Key Contributions: o Direct impact to the successful completion of the consent order levied on Wells Fargo in 2017.o Developing and deploying two systems for change management within two years.Business Initiatives ConsultantI spearheaded the development and deployment of a change management system process, first in JIRA and later in SharePoint Online, to meet the evolving needs of the organization. This transition significantly streamlined operations, enhanced change management tracking, and improved reporting capabilities. I also designed and delivered training sessions to introduce these systems, providing consulting and support for a variety of projects and programs. Additionally, I developed SharePoint tools to manage team capacity, maintained the audit library for the Wells Fargo Allegations Management system, and created project artifacts and reporting structures to support audit and status tracking.Key Contributions: Developing a capacity tracking tool and a repository for regulators to review project artifacts in SharePoint.
Listed skills include Vendor Management, Program Management, Visio, Pmp, and 54 others.