Ryan Wagner Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

• Oversee all aspects of audio engineering for live events, including setup, operation, and breakdown of sound equipment 5 nights a week with different genres of music each night.• Maintain, operate, and troubleshoot sound system (PA, mixing console, microphones, monitors, and other audio equipment) to ensure optimal performance.• Conduct sound checks for performers and collaborate with artists, ensuring clear, balanced, and high-quality sound during rehearsals and live performances• Prepare for a wide variety of events, including concerts, private events, and corporate meetings.

Denver, Colorado, United States

• Set up PA systems (mixers, speakers, mics, etc) along with projectors and screens to facilitate quality presentations for corporate events• Coordinate with company key speakers and hotel staff in order to have a seamless event • Operate the soundboard and slideshow presentations for keynote speakers and panels• Current locations: Le Méridien Denver Downtown, Denver Marriott South at Park Meadows, Denver Marriott Westminster

Denver, Colorado, United States

• Provide effective consultations and support for user'swebsite development• Build and maintain relations with users by proactive outreach via telephone, chat, and email• Manage escalated conflicts by providing resolutions to user issues• Lead team meetings and collaborate with other representatives to continue the growth of education for Wix products• Onboard new customer care representatives to ensure quality assurance• Goals achieved: - Maintained an average of 97% CSAT rate based on user surveys- Maintained an average of the top 15% within the Denver site's KPIs

Greater Denver Area

• Efficiently connected home owner's service requests to reliable contractors• Made outbound calls to verify the accuracy and validity of consumer service requests• Cross and up-sold other services through effective questions and conversations• Participated in meetings and ongoing training sessions

Denver, Co

• Represented the retail company selling high-quality travel garments and outdoor apparel • Opened and closed the store, counted cash registers, audited revenue• Supervised multiple sales associates in the store• Provided customer service to consumers by assisting with questions and offering feedback

Fort Collins, Colorado

- Provided customer service to inbound callers requesting assistance with their OtterBox phone case. - Answered a high volume of incoming phone calls, collected personal information and assisted customers with their needs. - Answered questions about products, informed customers about warranty, replacement and refund policies, and placed orders in database software.

Fort Collins, Colorado

-artist lei-son-promoted and marketed upcoming musicians-Band Swap board committee

Fort Collins, Colorado

• Irrigated intramural fields and various fields on campus• Dug up broken sprinklers and replaced them• Drove around campus and tested watering systems

Painted interior and exterior walls of the various school district buildingsUtilized Husky mowers and weedeatersMoved furniture into and out of schools (desks, tables, bulletin boards, etc.)Volunteer Experiences: - KCSU Disc Jockey (running the sound board, taking on-air calls and requests, promoting sponsors) -Volunteer for Spokes Buzz (merchandise, ticketing, cleaning up venue).-Local Musician, singer/songwriter, lead guitarist